At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.
This role facilitates training and coaching for new coworkers. This position collaborates with the Sales management team to implement a first-class onboarding program that supports CDW’s strategies and business goals. This role is involved in assisting in the design, development, and implementation of training solutions.
Train and facilitate sessions for new coworkers.
Coach new coworkers to develop and refine required skills.
Ensure successful daily program execution including; classroom/workshop management, maintenance of all necessary training and development records, testing and measurement processes, self-paced learning, e-learning, and partner training.
Monitor new hire performance, address performance issues, deliver constructive feedback and develop recommendations for improvement.
Collaborate with the management team to share best practices and support department initiatives.
Participate on project teams to design and develop participant and instructional materials.
Identify opportunities for continuous program improvement and establish business case recommendations for changes.
Continuously develop facilitation, instructional design, and project management skills based on leading edge concepts.
Maintain an awareness of developments in the learning and development field to ensure that CDW continues to take advantage of best practices.
Bachelor’s Degree or equivalent work experience.
3 years’ CDW experience as a seller or 3 years’ experience facilitating sales and technical training.
Demonstrated sales and/or technical ability.
Strong creative problem solving and solution skills.
Excellent verbal and written communication skills with the ability to effectively interact with and present to stakeholders at all levels.
Demonstrated planning and organizational skills.
Demonstrated ability to build and maintain productive and collaborative relationships cross-functionally.
Aptitude for new concepts and technologies with the ability to quickly put them into practical use.
Track record of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines.
Proficient in Microsoft Office applications.
Ability to stand for extended periods of time.
Ability to lift up to 20 pounds.
Ability to have regular, predictable attendance.
Ability to operate a computer and other equipment in a way that models to others use of that same software, hardware, or equipment.
Ability to uphold the stress of traveling.
Ability to understand and follow instructions and guidelines, as well as understand, remember and communicate routine, factual information.
Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, loudly, and quickly.
Ability to apply common sense in performing job.
Ability to organize and prioritize own work schedule.
Ability to coach and mentor.
Knowledge of the Technology Industry.
Demonstrated facilitation experience with a successful track record of increasing participants knowledge, performance and effectiveness.
Background in Education or related field.
Pay range: $70,000 - $97,200 depending on experience and skill set
Benefits overview: https://cdw.benefit-info.com/
Salary ranges may be subject to geographic differentials
We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.
Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities.
As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.
Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
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$70,000 – $97,200
Base Only