Director of Sales Operations

Introduction:

Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company?

At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers.

And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.

We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive.

Job Summary

The Director of Global Sales Operations is responsible for driving operational excellence across the global sales organization. This role leads the Sales Operations team and owns the processes, systems, data, and analytics that enable Sales to perform effectively.

A key focus will be ensuring Salesforce is optimized and trusted as the source of truth, while providing Sales leadership with the reporting, analysis, and insights needed to make informed decisions and drive performance.

Key Responsibilities

• Team Leadership: Lead and develop the Sales Operations team, setting clear priorities and ensuring strong execution and partnership with Sales.

• Salesforce: Own the effectiveness of Salesforce for Sales, driving data quality, adoption, reporting, process improvement, and system optimization.

• Analytics & Reporting: Deliver actionable analysis and reporting on pipeline, bookings, conversion, productivity, attainment, and overall sales performance.

• Sales Planning: Lead territory and quota planning, capacity analysis, compensation modeling, budgeting, and annual sales planning.

• Forecasting: Own the sales forecasting process, improving forecast accuracy, pipeline visibility, and accountability.

• Excel & Data Analysis: Use advanced Excel and data analysis to identify trends, model scenarios, investigate performance, and support business decisions.

• Process Improvement: Identify and eliminate inefficiencies across the sales process, using automation and AI where appropriate.

• Sales Technology: Optimize the broader sales technology stack, including Salesforce, Gong, and related tools.

• Business Partnership: Partner with Sales leadership, Marketing, Finance, Business Systems, Legal, and Pricing to improve execution and support growth.

Qualifications & Experience

• 7–10 years of experience in Sales Operations, Revenue Operations, Sales Analytics, or a related role.

• 3+ years of people management experience.

• Deep Salesforce expertise, including reporting, dashboards, data quality, process design, and optimization.

• Advanced Excel skills and strong experience analyzing complex sales and business data.

• Strong analytical mindset with the ability to turn data into clear insights and recommendations.

• Experience with forecasting, pipeline management, territory planning, quota setting, and sales performance reporting.

• Experience with tools such as Gong, Salesloft, and other sales technologies.

• SaaS experience preferred.

• Experienced with communication and stakeholder management skills, particularly with senior Sales leaders.

Compensation

Annual base salary gross:

• US: 160,000-180,000 Plus Variable USD

• Ireland: 125,000-150,000 Plus Variable EURO

• UK : 110,000-125,000 plus variable GBP

The base salary range represents the low and high end of the Company's contemplated salary range for this position. Actual salaries will vary and will be based on various factors, such as the candidate’s qualifications, skills, competencies, and geographic location. The salary is one component of Company's total compensation package for employees. Other rewards and benefits include variable compensation, short-term incentives, health insurance (several options to choose from), accident and life insurance, access to the best in class learning and development platforms, flexible work arrangement, to name just a few!

Why Us?

• A “Great Places to Work” listed company – so we really do value people

• Ability to meaningfully impact our business and play a key role in our success

• Flexible PTO and 10 days paid leave.

• Competitive compensation package

• Potential for career advancement in a fast paced growing organization

• Competitive Medical, Dental, and Vision Benefits and Monthly contributions to your Health Savings Account

• 401k with Employer Match

• Fun, flexible working environment

• Maternity, Parental, Adoption and Bereavement Leave. Funding towards adoption costs.

• Life Insurance

Who We Are

We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move.

We live the Poppulo values each day, as they are key to everything we do.

• Bring Your Best Self

• We show up authentically, are self-aware and always strive to be better.

• See it. Own it. Solve it.

• We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures.

• Together We’re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team.

Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK.

Poppulo is an equal opportunity employer.

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