Stats Perform is the market leader in sports tech. We provide the most trusted sports data to some of the world's biggest organizations, across sports, media, and broadcasting.
Through the latest AI technologies and machine learning, we combine decades' worth of data with the latest in-game happenings. We then offer coaches, teams, professional bodies, and media channels around the world, access to the very best data, content, and insights. In turn, improving how sports fans interact with their favourite sports teams and competitions.
How do we add value?
Media outlets add a little magic to their coverage with our stats and graphics packages.
Sportsbooks can offer better predictions and more accurate odds.
The world's top coaches are known to use our data to make critical team decisions.
Sports commentators can engage with fans on a deeper level, using our stories and insights.
Anywhere you find sport, Stats Perform is there. However, data and tech are only half of the package. We need great people to fuel the engine.
We succeeded thanks to a team of amazing people. They spend their days collecting, analyzing, and interpreting data from a wide range of live sporting events. If you combine this real-time data with our 40-year-old archives, elite journalists, camera operators, copywriters, the latest in AI wizardry, and a host of 'behind the scenes' support staff, you've got all the ingredients to make it a magical experience!
Operational Management:
Support day-to-day Salesforce administration and platform operations.
Maintain users, permissions, fields, page layouts, reports, dashboards, and automation.
Manage support tickets, enhancement requests, and issue resolution.
Ensure platform stability, usability, and data integrity.
Strategic Execution:
Support Revenue Operations and Commercial Finance priorities through process improvements, automation, and reporting.
Help standardise CRM processes and improve Salesforce adoption.
Support scalable pipeline, forecast, renewal, and approval processes.
Stakeholder Partnering:
Partner with Sales, RevOps, Finance, Customer Success, IT, and the Salesforce Architect.
Understand business requirements gathered through Head of Revenue Operations and Sales Support Analyst and translate them into scalable Salesforce solutions.
Support cross-functional initiatives involving CRM, reporting, and operational improvements.
Service Delivery:
Provide first-line Salesforce support to global users.
Troubleshoot platform, reporting, and data issues.
Support Salesforce enhancements, testing, releases, and deployment activities.
Support Sales Support Analyst to prepare user stories, test cases, and documentation.
Assist with automation, workflows/flows, approval processes, and integrations.
People Leadership: Not Applicable.
Global Working Model
Support global commercial teams across EMEA and US regions.
Working hours primarily aligned to EMEA business hours with partial US overlap.
Typical working window:
12:00pm – 8:00pm CET
4:30pm – 12:30am IST
6:00am – 2:00pm US EST
Flexibility may occasionally be required during quarter-end, releases, or major initiatives.
Success Metrics:
SLA adherence for Salesforce support and enhancement requests.
Improved Salesforce data quality and reporting accuracy.
Faster turnaround time for Salesforce enhancements and issue resolution.
Increased Salesforce adoption and process compliance.
Reduced manual operational effort through automation and process improvements.
This is not an exhaustive list of duties; other responsibilities may be required within the scope of the role.
Financial Responsibility and Revenue Impact: No direct budget ownership. The role has indirect revenue impact by improving Salesforce platform efficiency, accelerating commercial process execution, supporting scalable revenue operations processes.
Education & Experience:
Bachelor’s degree preferred.
3–5 years of Salesforce Administration or Salesforce Analyst experience.
Salesforce Administrator Certification preferred.
Experience supporting Sales, Revenue Operations, or Commercial Finance teams preferred.
Strong English communication skills.
Leadership: No people-management responsibility. Expected to demonstrate ownership, accountability, attention to detail, and proactive follow-through on assigned Salesforce support and enhancement activities.
Stakeholder Management: Works regularly with Sales, Revenue Operations, Finance, Customer Success, IT teams, and external vendors where applicable. Must communicate clearly, manage expectations effectively, and escalate issues appropriately when requirements fall outside defined governance or technical scope.
Technical Acumen:
Strong Salesforce administration knowledge.
Experience with Salesforce reports and dashboards.
Familiarity with Salesforce Flow and automation concepts preferred.
Understanding of CRM processes, pipeline management, and data governance.
Exposure to Power BI, integrations, APIs, or business systems support is a plus.
Soft Skills:
Strong interpersonal and communication skills in English.
Strong analytical and problem-solving abilities.
High attention to detail and comfort working with structured data.
Organised, proactive, and comfortable working in fast-paced environments.
Attributes:
Strong interest in Salesforce, Revenue Operations, Commercial Finance, and business systems.
Comfortable operating in a fast-paced global environment supporting cross-functional commercial teams.
Collaborative mindset with ability to partner effectively across Finance, Revenue Operations, Sales, and IT functions.
Enthusiastic about improving commercial processes through automation, scalable systems, and operational discipline.
Curious mindset and eagerness to learn new systems, technologies, and operational concepts.
Why work at Stats Perform?
We love sports, but we love diverse thinking more!
We know that diversity brings creativity, so we invite people from all backgrounds to join us. At Stats Perform you can make a difference, by using your skills and experience every day, you'll feel valued and respected for your contribution.
** We take care of our colleagues**
We like happy and healthy colleagues. You will benefit from things like Mental Health Days Off, ‘No Meeting Fridays,’ and flexible working schedules.
** We pull together to build a better workplace and world for all.**
We encourage employees to take part in charitable activities, utilize their 2 days of Volunteering Time Off, support our environmental efforts, and be actively involved in Employee Resource Groups.
By joining Stats Perform, you'll be part of a team that celebrates diversity. A team that is dedicated to creating an inclusive atmosphere where everyone feels valued and welcome. All employees are collectively responsible for developing and maintaining an inclusive environment. That is why our Diversity, Equity, and Inclusion goals underpin our core values.
With increased diversity comes increased innovation and creativity. Ensuring we're best placed to serve our clients and communities. Stats Perform is committed to seeking diversity, equity, and inclusion in all we do.
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Stats Perform is a sports data and AI technology company, known for its Opta brand, providing real-time statistics, analytics, and content to professional teams, sportsbooks, broadcasters, and media organizations worldwide.
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