JAPAC Business Solutions is part of the JAPAC Business Operations team. The primary focus is on enhancing business processes and driving sales operational excellence across the JAPAC region. The team is involved in: · Optimizing CRM with IT for Sales & Marketing team · Ensuring Data are correctly input in the CRM for Analytics · Data Maintenance for portal usage
We are looking for an intern to support our initiatives around Customer Relationship Management (CRM) Data Management & Dealer Portal Support. You will be part of a regional Commercial Operations team, whose charter is to devise and execute initiatives (CRM being one of it) in support of the organization's commercial aspirations. Your success will help the organization leverage on CRM in reaching out to more patients via Doctors and Dealers.
Cleanse and upload data into CRM
Maintain important data structure to ensure data is flowed into Analytics
Support Dealer Portal website in term of access & data
Troubleshoot CRM & Dealer Portal in an event of an error or inaccurate data
Work with Product Owners at the beginning phase of projects management to acquire Business Requirements
Work with IT to design a solution for the Change Requests
Negotiate with Business & IT on Requirements and its Solutions
Bachelor's Degree in Business Information Technology, Communications
Available for the duration of the internship period (6 months)
Our tool of choice: Excel. Experience in Salesforce & Salesforce Data Loader will be a bonus.
Like all tools, they come with limitations, you will have to be creative and look outside the box for solutions and workarounds.
You will be required to devise calculations and logic to arrive at data that are not readily available.
You will be communicating, negotiating and discussing requirements and solutions on a regular basis.
Innovative & Industry Leading Technology
Accelerated Career Growth
A Growing Global Company
Stretch Assignments
Meaningful Projects with Real Impact
RevOps Roles analysis
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Edwards Lifesciences is a global leader in patient-focused medical innovations for structural heart disease, critical care, and surgical monitoring. The company designs, manufactures, and distributes heart valves, hemodynamic monitoring systems, and related products for cardiac surgery and interventional cardiology markets.
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