Commercial Operations Systems & Compliance Specialist

The roles play a key part in ensuring operational efficiency, compliance, and process excellence through the management of business systems, training, documentation, contracts, and operational support activities. Working across multiple teams, you will build strong stakeholder relationships, drive continuous improvement, and ensure the smooth execution of Commercial Operations priorities. The ideal candidate is a strong coordinator, an effective communicator, and a self-starter who takes ownership and delivers outcomes.

This position is based at our head office on Elizabeth Street, Melbourne CBD.

Key Responsibilities:

• Coordinate and support business systems, processes, and compliance activities across Commercial Operations.

• Lead and maintain training, document management, contract management, and operational support systems.

• Provide guidance, training, and system support to ensure efficient and compliant ways of working.

• Support finance administration, purchasing, vendor management, and budgeting processes.

• Coordinate meetings, events, travel, and other operational activities.

• Maintain SharePoint and intranet content and support ongoing business process improvements.

• Partner with stakeholders across Commercial Operations and supporting functions to deliver business objectives.

Skills & Experience Required:

• Experience in a similar Operations, Commercial Operations, Business Support, Systems Administration, or Compliance role.

• Pharmaceutical, biotechnology, healthcare, or other regulated industry experience preferred.

• Advanced Microsoft Office skills.

Essential Skills:

• Strong coordination and organisational skills.

• Self-starter with a proactive, "get things done" approach.

• Ability to work autonomously and manage competing priorities.

• Excellent written and verbal communication skills.

• Strong stakeholder management and relationship-building skills.

• Consistent follow-through and attention to detail.

• Ability to identify issues, take ownership, and drive outcomes.

• High level of professionalism, discretion, and confidentiality.

Desirable:

• Experience with SharePoint, document management, learning management, or contract management systems.

• Familiarity with medical or pharmaceutical terminology

About CSL Behring

CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.

CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.

To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/.

Our Benefits

For more information on CSL benefits visit How CSL Supports Your Well-being | CSL.

You Belong at CSL

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.

To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging

Equal Opportunity Employer

CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.