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Are you looking for an opportunity to contribute to a high-energy, dynamic, and fast-paced organization? Are you interested in joining a team where you can contribute to building the fun, people-centric, culture and brand? Then you’re in the right place!
Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, Litmos solutions include an easy-to-use LMS platform, a comprehensive learning content library, services to support success, and integrations with top workflow tools. Thousands of companies trust Litmos to create, curate, and connect learning to employees, customers, and partners. The solutions are used by more than 30 million people in 150 countries, across 35 languages. Find more information at www.litmos.com.
The Salesforce Developer is a senior, hands-on engineer responsible for building, configuring, and maintaining the Salesforce ecosystem that powers Litmos's go-to-market, customer experience, and revenue operations. Operating as a remote member of the GTM Operations team, this role partners closely with the Director, GTM Business Partner to translate defined business requirements into scalable, well-architected technical solutions across Revenue Cloud, Data Cloud, Marketing Cloud, Community (Experience Cloud), and Service Cloud.
This role builds what is defined — and does not define what is built. It operates within a structured workflow where business intent is translated into technical specifications by the GTM Business Partner, then designed, built, tested, and deployed by the developer. Given the remote nature of the engagement, this role demands a high bar for accountability, communication discipline, and delivery reliability.
This is not a contractor role and is not a Salesforce admin role. It is a dedicated, full-time technical builder embedded in the GTM operating model, accountable for the integrity, quality, and timeliness of system delivery.
Design and build scalable solutions across the Salesforce platform: Revenue Cloud (CPQ, Billing), Data Cloud, Marketing Cloud, Experience Cloud (Community), and Service Cloud
Develop Apex classes, triggers, Lightning Web Components, Flows, and integrations to meet defined business requirements
Configure standard and custom objects, page layouts, record types, validation rules, permission sets, and profiles
Maintain code quality, deployment hygiene, and adherence to Salesforce best practices
Revenue Cloud: Build and maintain CPQ quoting, product catalog, pricing, approval workflows, and billing automation
Data Cloud: Configure data streams, unified profiles, segmentation, and activations supporting GTM and CX use cases
Marketing Cloud: Develop journeys, automations, data extensions, and personalization logic; integrate with the broader Salesforce data model
Experience Cloud (Community): Build and maintain customer and partner community sites, including authentication, navigation, content surfacing, and case deflection
Service Cloud: Configure case management, omni-channel routing, knowledge, service consoles, and escalation logic
Build, configure, and maintain Agentforce-based solutions and AI-driven workflows across the Salesforce platform
Implement prompt templates, agent actions, and Einstein-driven automations aligned to GTM and CX use cases
Apply emerging Salesforce AI capabilities responsibly, with attention to data governance, accuracy, and user trust
Build and maintain integrations between Salesforce and adjacent systems (Pardot, Qualified, PlanHat, and others as required)
Ensure clean, governed data flow across the GTM stack, with attention to source of truth, deduplication, and field-level integrity
Partner with the GTM Business Partner to ensure the data model supports defined reporting and process needs
Develop and execute unit tests, regression tests, and deployment plans for all changes
Participate in UAT cycles led by the GTM Business Partner, fixing defects with speed and precision
Follow defined release management, version control, and sandbox strategies — no production changes without process
Maintain technical documentation for all builds: data models, integration flows, code comments, and deployment notes
Produce clear handover documentation that enables future developers and admins to operate the system without dependency on tribal knowledge
Operate transparently — every meaningful build is documented and discoverable
Maintain clear, proactive communication across time zones with the GTM Operations team and stakeholders
Provide regular status updates, surface blockers early, and meet committed deadlines
Operate with high autonomy while remaining accountable for output, quality, and responsiveness
Hybrid, full-time, India-based member of the GTM Operations team
Reports to: Director, GTM Business Partner (or designate)
Operates within the defined GTM workflow: Business Need → GTM Business Partner → Technical Design → Build → Test → Deploy → Measure
Does not gather business requirements directly — partners with the GTM Business Partner who owns translation
Working hours: Sufficient overlap with North American business hours required to support delivery cycles, daily standups, and stakeholder check-ins
5+ years of hands-on Salesforce development experience in enterprise B2B SaaS environments
Demonstrated production experience across all five clouds: Revenue Cloud, Data Cloud, Marketing Cloud, Experience Cloud (Community), and Service Cloud
Agentforce experience or Salesforce AI/Agent certification required (Agentforce Specialist or equivalent)
Salesforce Certified Platform Developer I (required); Platform Developer II (strongly preferred)
Salesforce Certified Administrator (required)
Additional cloud-specific certifications strongly preferred (CPQ Specialist, Marketing Cloud Developer, Data Cloud Consultant, Experience Cloud Consultant, Service Cloud Consultant)
Proven experience with Apex, LWC, SOQL, Flow, REST/SOAP APIs, and Salesforce DX
Verifiable track record of remote delivery for North American or European clients
Build Discipline: Builds what is defined; raises issues with requirements rather than improvising silently
Technical Depth: Strong command of Salesforce platform capabilities across multiple clouds and the AI/agent layer
Systems Thinking: Understands how technical decisions affect downstream data, process, and reporting
Execution Rigor: High standards for code quality, testing, deployment, and documentation
Accountability: Owns commitments, meets deadlines, and proactively surfaces risk
Communication: Clear, structured, and timely written and verbal communication in English — essential for remote operating
Autonomy with Discipline: Operates independently within process, not outside of it
Given the remote nature of this role and the level of trust required, candidates must:
Provide a minimum of three professional references from prior managers or senior stakeholders — at least two from engagements within the past three years
Provide at least one reference from a remote engagement with a North American or European client
Consent to a structured technical evaluation including live problem-solving and code review
Consent to background verification of certifications, employment history, and identity per Litmos policy
On-time, on-quality delivery of defined initiatives across Revenue, Data, Marketing, Experience, and Service Cloud
Low defect rate post-deployment and reduced UAT rework cycles
Documentation completeness across all delivered solutions
Stakeholder trust in delivery reliability and communication
Demonstrable system improvements: cleaner data, more reliable integrations, fewer manual workarounds
Successful adoption of agentic and AI capabilities into production GTM and CX workflows
Salary Range: ₹22,00,000 to ₹30,00,000 plus 10% bonus
As a learning company we believe in the potential of everyone; if you don't have experience in all the details mentioned in this job post, then we still encourage you to apply and we'll get back to you as soon as we can.
We are an equal opportunity workplace employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.
Applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
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Litmos is a cloud-based learning management system (LMS) provider offering corporate training software and pre-built content libraries. It serves enterprises and SMBs across industries for employee, customer, and partner training, competing in the global eLearning and talent development market.
Visit website₹2,200,000 – ₹3,000,000
Base + Bonus