Sales Operations Coordinator

Our company is committed to being trusted voices of light and truth reaching hundreds of millions of people worldwide.

Who We Are

KSL is Utah’s leading local news source across digital and broadcast platforms, delivering trusted, award‑winning journalism through KSL.com and KSL‑TV. We provide in‑depth local reporting, investigative journalism, and up‑to‑the‑minute coverage that serves communities across the state. Committed to being a trusted voice of light and knowledge, KSL helps Utahns stay informed, connected, and engaged with the issues that matter most.

Position Overview

We are seeking a Sales Operations Coordinator (SOC) who will provide support to the Sales Managers, Account Executives (AEs) and Account Managers (AMs) for our KSL digital and broadcast products by managing the post-sale administrative work in an accurate and timely manner. The SOC will contribute meaningfully to the ability of the sales team to maximize selling opportunities and fulfill client expectations.

Note: Work configurations are subject to change based on business needs and at company discretion.

• This position is a hybrid role that requires the employee to sometimes work at our Salt Lake City site. Specific hybrid schedules will be determined based on business needs and evaluated by managers and senior management.

What You Will Do:

Primary job duties will include, but are not limited to:

• Manage post-sale administrative support for station AEs and AMs with emphasis on accurate order entry and order renewal.

• Enter sales orders accurately into sales systems.

• Maintain order information as needed to provide background and support to AEs and AMs.

• Provide support on sales campaign research, pre-sale presentation creation, reports and recaps.

• Build and maintain a relationship of trust with AEs and AMs through accurate order entry and consistent support.

• Maintain TOC accuracy and updates.

• Maintain sales campaign statuses

• Assist as needed with entry and tracking in promotions and sales campaigns and software.

Skills and Experience We Are Looking For:

• High proficiency with Microsoft Excel software

• Excellent organizational skills with a high attention to detail, efficiency, and accuracy.

• Ability to manage time effectively and prioritize tasks to provide needed support to AEs and AMs.

• Ability to work with moderate supervision, confidential information and be a self-starter.

• Capable and willing to resolve unexpected problems and be flexible to perform unscheduled assignments.

• High level of proficiency with computers, software, and new technologies.

• Well-developed interpersonal and communication skills.

• Assumes responsibility and accountability.

• Prefer two (2) years of experience within sales or customer service.

• Previous experience with customer relationship management (CRM) software a plus

Physical Demands

• Receive, process, and maintain information through oral and/or written communication effectively.

• Substantial physical movements (motions) of the wrists, hands, and/or fingers.

• Ability to extend hand(s) and arm(s) in any direction with good eye and hand coordination.

• Manual dexterity and fine motor skills to operate computer keys and general office equipment. Ability to work on a computer for prolonged periods of time.

• Sit and/or stand for extended periods of time.

• Lift, move, and carry up to 20 pounds on occasion / frequently.

Compensation

$20.00 - $25.00 an hour. Hourly rate to be determined by multiple factors including but not limited to evaluation of the education, experience, knowledge, skills, and abilities of the applicant along with internal equity and alignment with market data.

What We Offer You: Check Out Our KSL Benefits!

Employees at KSL can enjoy a broad offering of benefits, including:

• Robust, affordable medical, dental and vision coverage with no wait period for enrollment

• Paid leave for new parents under our Medical Maternity and Parental Leave policies

• Opportunities to apply for tuition reimbursement

• Paid time off for vacation and sick leave in addition to paid company holidays

• 401(k) with Company match, fully vested from day one

• Paid time off for volunteering

• Employer-funded retirement account, fully vested from day one

• Employee Assistance Program (EAP) services

• Access to an entire team of free financial planners

• Matches on contributions to charitable organizations after one year of service

• Continuous growth and development opportunities

• Dynamic team culture that values teamwork, having fun, and collaboration

KSL is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Minority/female/disability PWDNET/veteran are encouraged to apply.