Senior Sales Strategy & Operations Manager

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the role

Rippling is seeking a Senior Sales Strategy & Operations Manager to report directly to the Director of Sales Strategy & Operations and own strategy, analytics, and operational execution for Core Sales teams.

This role is ideal for a builder - someone who thrives in ambiguity, enjoys creating structure where none exists, and is comfortable moving between high-level strategy and detailed, tactical execution. This person will be responsible for elevating both the output and impact of the Sales Strategy & Operations team by setting a high bar for analytical rigor, technical excellence, and stakeholder partnership.

This individual will serve as a critical extension of the Director, helping scale the function while maintaining deep ownership of outcomes in a fast-paced, multi-product SaaS environment.

What you will do

Strategic Partnership & Business Leadership

• Act as a primary strategic and operational business partner to the Director of Sales Strategy & Operations and Core Sales leadership

• Own the operational cadence of the business, including planning cycles, performance reviews, and executive-level readouts

• Translate complex, ambiguous business questions into structured analyses, clear insights, and actionable recommendations

• Influence decision-making across senior leadership by clearly articulating trade-offs, risks, and opportunities

Hands-On Analytics, Modeling & Execution

• Build and own key models related to capacity, quotas, coverage, forecasting, and performance management

• Develop and maintain monthly and quarterly reporting, including KPI dashboards and deep-dive analyses

• Lead ad hoc analyses to uncover growth opportunities, efficiency gains, and problem areas across the sales funnel

• Set segment-, team-, and AE-level quotas and ensure accurate performance measurement and reporting

Cross-Functional Leadership & Program Ownership

• Own end-to-end delivery of cross-functional initiatives across Sales, Revenue Operations, Finance, Product, and Marketing

• Translate ambiguous business questions into clear requirements, execution plans, and success metrics

• Drive alignment on scope, timelines, dependencies, and trade-offs; proactively unblock issues to keep programs moving

• Design and implement scalable sales processes, operating rhythms, and system changes in partnership with Revenue Operations

• Lead sales-facing operational planning for new product launches, including coverage, capacity, and performance impact assessment

What you will need

• 5****+ years**** of experience in Sales Strategy, Sales Operations, Revenue Operations, or a related field

• Bachelors / Masters in Math, Economics, CS or Data Science or related fields preferred

• Demonstrated experience building and scaling strategy or operations functions in fast-paced, high-growth environments

• Strong technical and analytical skillset with advanced proficiency in Excel, SQL, BI tools, and Salesforce

• Comfort operating at all levels—from detailed, hands-on analysis to executive-level communication

• Deep understanding of sales strategy, sales operations, and the interdependencies across GTM teams

• Exceptional stakeholder management skills, with the ability to influence and align partners across the organization

• Track record of delivering measurable business impact through both strategic thinking and tactical execution

• Experience with python or R a plus

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.