Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.
Fanatics Collectibles is seeking a detail-oriented, proactive, and highly organized Sales Operations Coordinator dedicated to supporting the Japan market. This role is critical to ensuring operational efficiency, smooth product launches, and strong coordination between internal teams and Japan-based partners, retailers, and distributors.
The ideal candidate will bring a deep understanding of Japan’s commercial landscape, strong operational discipline, and the ability to facilitate communication across functions to support the growth of Fanatics Collectibles in Japan.
Manage timelines, deliverables, and cross-functional alignment for all new product launches in Japan.
Adapt global product launch plans to Japan-specific retail calendars, compliance requirements, and partner needs.
Ensure sales, marketing, pricing, and logistics teams are aligned on Japan-specific execution details.
Maintain accurate sales and operational documentation for Japan, including orders, invoices, compliance materials, and product information.
Ensure high standards of accuracy and consistency across Japan-related data points and reporting.
Act as the primary operational point of contact for Japan distributors, retailers, and commercial partners.
Provide partners with timely sales information, product specifications, data templates, and launch materials.
Support the Japan Sales Director with operational follow-through and partner communication.
Oversee Japan-specific order entry, invoice accuracy, and coordination with third-party logistics providers.
Monitor order flow, inventory allocations, delivery timelines, and identify any issues affecting Japan customer fulfillment.
Prepare recurring and ad-hoc Japan sales reports and dashboards.
Support demand planning and sales forecasting processes tailored to Japan’s market dynamics.
Improve visibility, accuracy, and structure of Japan market data across internal systems.
Track and manage all deadlines related to Japan launches, retail submissions, promotional activities, and sales programs.
Ensure cross-functional teams meet Japan-specific timelines and follow standardized processes.
Identify operational bottlenecks unique to Japan’s business environment.
Develop and implement workflow enhancements to drive greater efficiency and accuracy in sales operations.
Champion best practices that improve speed, reliability, and partner experience in the Japan market.
Bachelor’s degree in Business Administration, Operations, Supply Chain, or a related field.
2–4 years of experience in sales operations, commercial support, or regional coordination—with direct experience supporting the Japan market strongly preferred.
Fluency in Japanese and English (written and verbal) required.
Strong proficiency in Microsoft Excel and other Office applications; experience with ERP or business management systems is a plus.
Exceptional attention to detail, accuracy, and organizational discipline.
Strong communication and interpersonal skills, capable of collaborating across teams and cultures.
Ability to multitask, prioritize, and adapt within a fast-paced, evolving environment.
The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.
Subject to applicable laws, Fanatics Collectibles may choose to run a background check.
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Fanatics is an e-commerce company specializing in licensed fan merchandise, apparel, and collectibles across major sports leagues and entertainment franchises. They operate as a marketplace and retailer serving sports fans and collectors worldwide, offering products from NFL, NBA, MLB, NHL, and other brands. The company also operates ticket resale and merchandise licensing operations.
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