Revenue Operations Analyst

About Mosai

Mosai™ is the intelligent care coordination platform that brings together the fragmented pieces of healthcare into a clear, connected picture. Like a mosaic, our platform unites data, people, and processes so providers can make better decisions, coordinate care in real time, and deliver improved outcomes. With Mosai, home-based care organizations can thrive in value-based care while giving every patient the right care, in the right place, at the right time. Learn more at https://www.mosai.com/

Position Summary

The Revenue Operations Analyst supports efficient and predictable revenue execution by managing data, systems, reporting, enablement, and process discipline across the commercial organization. This role enables Sales, Account Management, and Customer Success teams to operate with clear insights, accurate forecasting, and scalable processes.

Job Duties:

• Data, Reporting & Insights

• Build and maintain dashboards and reports across pipeline, bookings, retention, and expansion

• Analyze sales performance trends and identify gaps and opportunities

• Deliver actionable insights to Sales and leadership to improve performance

• Own, track, and analyze variable sales compensation

• CRM & Process Management

• Maintain Salesforce data integrity and hygiene

• Enforce sales stage discipline and pipeline standards

• Support opportunity management, account hierarchy, and data structure

• Forecasting & Planning

• Support forecasting processes and reporting cadence

• Track pipeline coverage, conversion rates, and performance vs targets

• Assist leadership with territory planning and segmentation analysis

• Cross-Functional Collaboration

• Partner with Sales, Marketing, Customer Success, and Finance

• Support Deal Desk on pricing validation and approvals

• Support enablement initiatives and process improvements

• All other job-related duties as assigned.

Minimum Requirements

• 2–5+ years in Revenue Operations, Sales Operations, or analytics role

• Strong experience with Salesforce and HubSpot

• Advanced Excel / data analysis skills (SQL or BI tools preferred)

• Experience in SaaS or subscription-based business models, home-based healthcare, the broader healthcare industry, or health technology organizations is preferred

• Strong attention to detail and process orientation

Work Environment

• This role is preferred to be based in Nashville or Jacksonville, near Mosai's offices, though remote candidates will be considered. Quarterly travel is required for sales team meetings and trainings.

• Travel required to company meetings and conferences as needed.

Physical Demands of Our Work Environment

• This position uses a computer and other office equipment as needed to perform duties. The in-office noise level in the work environment is typical of that of an office. Frequent interruptions may be encountered throughout the workday.

• The employee is required to either stand or sit, talk and hear frequently required to use repetitive keying or hand motions.

• The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mosai is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status, If you are unable to submit an application because of a incompatible assistive technology or disability, please contact us at careers@mosai.com. We will make every effort to respond to your request for disability assistance as soon as possible.

Mosai is an E-verify employer. Your eligibility to work in the United States will be verified through the E-verify system if you apply and are selected for a position.