Marketing Operations Coordinator

We are seeking a highly organized and detail-oriented Marketing Operations Coordinator to support the day-to-day operations of our Marketing team. This role is ideal for someone who enjoys working behind the scenes to build efficient processes, manage marketing technology platforms, and support a variety of marketing initiatives.

The Marketing Operations Coordinator will play a key role in managing outreach infrastructure, maintaining prospect data, administering marketing automation tools, and supporting campaigns across multiple channels. In addition, this position will assist with events, collateral production, content coordination, and project management, making it a highly collaborative and versatile role within the department.

WHAT YOU’LL DO AT CELTIC BANK

• Build, maintain, and optimize outreach cadences in Salesloft, including prospecting sequences, nurture tracks, and follow-up campaigns across the Marketing team’s target audiences.

• Pull, clean, and segment prospect lists from CRM and third-party data sources.

• Set up and manage email campaigns and automation workflows, ensuring accurate audience targeting, scheduling, and tracking.

• Maintain data hygiene across CRM and marketing platforms, including deduplication, list segmentation, and contact record accuracy.

• Monitor and report on cadence and campaign performance metrics; surface findings and recommendations to team leadership.

• Serve as the day-to-day administrator for Salesloft and other marketing automation tools.

• Support the planning and execution of marketing events, including logistics coordination, vendor communication, and materials preparation.

• Assist with the production and management of marketing collateral, including coordinating with designers, tracking revisions, and managing distribution.

• Support content production across channels, including drafting copy, proofreading, and maintaining the editorial calendar.

• Manage task tracking and project timelines across marketing initiatives in Monday.com.

• Maintain and manipulate marketing data and reporting using Excel, including list management, campaign tracking, and ad hoc analysis.

• Maintain a professional disposition with internal and external parties, particularly when managing competing deadlines.

• Comply with all regulatory requirements, policies, procedures, and best practices.

• Perform other duties as assigned.

Requirements

WHAT YOU’LL NEED TO DO IT

• 1–3 years of experience in a marketing operations, marketing coordination, or related role.

• Hands-on experience with Salesloft required, including cadence creation, reporting, and administrative configuration.

• Experience with CRM and marketing automation platforms such as HubSpot, Salesforce, or Marketo.

• Ability to pull, clean, and segment prospect lists using CRM tools, spreadsheets, or third-party data platforms.

• High proficiency in Microsoft Excel, including experience with formulas, pivot tables, and data manipulation.

• Experience supporting marketing events and collateral production.

• Strong written communication skills; able to draft and proofread marketing copy accurately.

• Highly organized with strong project coordination skills; experience with Monday.com or similar tools preferred.

• Ability to manage multiple priorities simultaneously in a deadline-driven environment.

• Detail-oriented with strong interpersonal and communication skills, both verbal and written.

• Experience in financial services or a regulated industry is a plus.

Benefits

• Medical, dental, vision

• 401(k) with employer match

• Life and long-term disability coverage

• HSA and FSA plans

• Holidays and paid time off requests

• Robust wellness program (we’re talking catered meals three times a weeks, lunch and learns, and onsite gym.)

Headquartered in the heart of downtown Salt Lake City, Utah, Celtic Bank was named a top SBA lender in the nation in 2025! Celtic Bank is a leading nationwide lender specializing in SBA 7(a), SBA 504, USDA B&I, express loans, asset-based loans, commercial real estate loans and commercial construction loans.

Celtic Bank is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws.

Physical and Other Requirements

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Stationary Work: The employee is frequently required to stand; walk; use hands to type, handle documents, and perform other office related duties. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Mobility: The employee in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc.

• Communicate: The employee is regularly required to talk or hear and will frequently communicate with others. Must be able to read, write and understand fluent English.

• Work Model: The employee in this position will work either a fully Onsite or Hybrid work model. All employees, regardless of location, may be required to travel to the Salt Lake City office for mandatory company meetings, events, or related occasions.

• Hybrid work schedule available after initial training period in our Salt Lake City, Utah office – department and job requirements will determine eligibility.