Salesforce Developer

Based at the Melbourne CBD campus (Hybrid role), and Flexible Working Arrangements

About the Portfolio

The Operations Portfolio enables an integrated, enterprise-wide delivery for best practice student and staff experiences.

The Portfolio incorporates the following business units: Enterprise Projects and Business Performance (EPBP), Communications, People, Information and Technology Services (ITS), Office of the Chief Operating Officer, Procurement and Vietnam Operations.

The Portfolio houses significant drivers and delivery components across the staff and student journeys and enables the overall experience for both groups. The Portfolio is integral in bringing the RMIT strategy to life, across the globe. Each of these functions supports the global operations of the University both directly as well as through its controlled entities.

The Information Technology Services (ITS) function, provides RMIT University with current and emerging Technology systems and services. Our vision of “unleashing technologies to enable great experiences for RMIT communities” supports a proactive and leading-edge technology ecosystem, mindset and delivery empowering the advancement of the University’s commitment to advancing Lifelong Learners.

Why join the RMIT Information Technology TEAM?

• Work on impactful digital transformation initiatives.

• Be part of a diverse and inclusive workplace where everyone belongs.

If you're passionate about development, continuous improvement, and delivering exceptional digital experiences, we'd love to hear from you

The Role

The Salesforce Developer provides a range of analytical and technical support services supporting, maintaining, and resolving issues with the enterprise applications built on the Salesforce platform. The role is responsible for the efficient and effective provision of services to users and colleagues. This will incorporate hands on experience with APEX classes, Triggers , Flows and Lightning web components.

Key to success will be the identification of measures to achieve significant reductions in the volume of support and service requests raised working in version control and CI/CD infrastructure and DevOps.

As a Salesforce Developer you will have understanding of Salesforce development best practices, design patterns, and mitigating platform limits to provide support services to numerous users and groups in RMIT leveraging Salesforce Service and Sales Cloud and Salesforce Marketing cloud as well as our eCommerce platform.

Skills & Experience

• Demonstrated ability to work independently and collaboratively to manage the end-to-end resolution process for assigned tasks through in-depth analysis, review, and application of expert knowledge.

• Experience in enterprise application systems analysis and development, including: analysis, design, development, testing, implementation, documentation, and support with a thorough understanding of the Salesforce platform.

• Ensure application, technical and business process knowledge remains current with internal developments, market trends and possess Salesforce Developer and other related certifications.

• Adhere to standard processes and procedures for Systems Development and Operational Support.

• Participate in platform-related maintenance activities including patching, verification and remediation of technical issues as directed by the Salesforce Platform Lead.

• Experience in providing support services and developing Salesforce to a high standard. Preference to Salesforce Service and Marketing Cloud.

• Strong conceptual and analytical skills and an ability to think laterally to identify practical and workable solutions.

• Demonstrated organisational skills with the ability to prioritise tasks, work accurately with attention to detail, and meet deadlines.

To Apply

Please submit your CV addressing your suitability for this position by clicking the ‘Apply’ link below.

Please click on the Position Description to learn more about the role.

http://www.rmit.edu.au/content/dam/rmit/au/en/careers/position-descriptions/pd-salesforce-developer26.pdf

Please note that if you are viewing this advert from an external site, please click ‘apply ’, and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page. Due to recent upgrades, links to position descriptions may not work in LinkedIn advertisements.

We will run a rolling recruitment process, so please do not wait until the closing date to apply.

When you join our team, you can access a range of benefits: www.rmit.edu.au/careers/employee-benefits. From travel to fitness, there's something for everyone!

Applications Close:

6 Sept 2026 11.59 pm

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

In line with RMIT University’s commitment to a safe, respectful and inclusive environment, from 1 January 2026, the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes. All applicants will be required to complete a gender‑based violence declaration in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence. Preferred candidates will also be required to undertake relevant pre‑employment background checks, including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMIT’s safety obligations.

At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via talentsupport@rmit.edu.au or visit our Careers page for more contact information - https://www.rmit.edu.au/careers.

We are a Circle Back Initiative Employer – we commit to respond to every applicant.