Senior Business Operations Analyst

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

#LI-Hybrid

Team Overview

Our EV & Sustainable Solutions team is part of Driver Lab, 99’s innovation hub dedicated to our partner drivers. Our mission is to forge strategic partnerships and develop and implement cutting-edge products and solutions that drive efficiency and profitability for 99.

We are looking for a structured, resilient, and highly dynamic professional to lead the remodeling and consolidation of our Alliances division. This role requires a unique combination of strong analytical/financial acumen, exceptional execution capabilities, and top-tier relationship management skills.

In this position, you will model new business ventures focused on electric vehicles (EV) and renewable energy, manage high-level external stakeholders (C-level executives and bank VPs), and spearhead operational initiatives, including the end-to-end execution of strategic corporate events.

Role Responsibilities

• Business Remodeling (Alliance): Lead the transformation of the Alliance division into a self-sustaining business unit, taking ownership of the P&L design and strategy for this new front.

• Financial Modeling & Strategy: Develop and project the viability of new projects, including revenue forecasting, cost modeling, and financial viability analysis (ensuring projects are structurally designed to pay for themselves).

• Project Management & Delivery: Manage complex project timelines, acting as the driving force ("tocar o bumbo") to ensure timely deliveries across multiple cross-functional teams.

• Stakeholder Management: Manage communication and strategic alignment with high-profile internal and external stakeholders, including C-Level executives and bank Vice Presidents.

• Event Production: Oversee and execute key corporate events from conception and strategic planning through to on-site operation and post-event analysis.

• Data & KPI Analysis: Monitor basic performance indicators and financial metrics, translating data into actionable insights for leadership.

Role Qualifications

Must-Have (Minimum Requirements):

• Proven experience managing complex, multi-stakeholder projects in fast-paced environments.

• Strong track record of managing and influencing senior-level stakeholders (Directors, VPs, and C-Levels).

• Sharp analytical and problem-solving skills with experience in data-driven decision-making.

• Advanced to fluent English proficiency (required for international business interactions).

Nice-to-Have (Preferred Qualifications):

• Proficiency in SQL for advanced data extraction and analysis.

• Previous experience in the Energy sector (Renewables, EV Charging, Grid, Utilities, etc.).

• Practical knowledge or experience with P&L management.

• Experience in corporate event planning and end-to-end logistics.

• Availability to travel occasionally for event coverage

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.

• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.

• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.

• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.

• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.

• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

Diversity & Inclusion

Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.

We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.

This is our ongoing journey, with much more still to come.

We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD). I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms