Job Title: Sales Operations and Planning Specialist (Contract-to-Hire) Office Location: San Jose, CA Job Type: Full-Time, Contract-to-Hire
About SK hynix America At SK hynix America, we're at the forefront of semiconductor innovation, developing advanced memory solutions that power everything from smartphones to data centers. As a global leader in DRAM and NAND flash technologies, we drive the evolution of advancing mobile technology, empowering cloud computing, and pioneering future technologies. Our cutting-edge memory technologies are essential in today's most advanced electronic devices and IT infrastructure, enabling enhanced performance and user experiences across the digital landscape. We're looking for innovative minds to join our mission of shaping the future of technology. At SK hynix America, you'll be part of a team that's pioneering breakthrough memory solutions while maintaining a strong commitment to sustainability. We're not just adapting to technological change – we're driving it, with significant investments in artificial intelligence, machine learning, and eco-friendly solutions and operational practices. As we continue to expand our market presence and push the boundaries of what's possible in semiconductor technology, we invite you to be part of our journey to creating the next generation of memory solutions that will define the future of computing.
We are seeking a detail-oriented Sales Operations & Planning Specialist to manage the end-to-end order fulfillment process and supply chain coordination. This role is crucial in connecting the SK Hynix America team, HQ, and customers. The ideal candidate will ensure smooth logistics, precise data analysis, and efficient communication to support our semiconductor business growth.
Order management from entering the order in SAP to final shipment.
Deliver order creation, RMA, sample distribution, Sales analysis, and direct interaction with customers for order acknowledgement and delivery schedule
Maintain communications with HQ to delivery management through the complete logistical cycle from factory to customer
Coordinate with corporate headquarters to ensure materials are provided according to schedules
Work closely with Sales Account Managers, Accounting, and Logistics.
Work closely with Operation Managers for product planning and order management
Provide input to management, marketing and sales on current product support from HQ, backlog issues, and other potential schedule issues
Data consolidation and analysis including but not limit to customer forecast, monthly sales tracking, order backlog, and other sales-related generation
Secure customer data to open new accounts or to increase credit limits
Maintain open line of communication with customers to ensure product requirements are met in a timely manner
Hub reconciliation
Ad hoc and interval reporting on business progress
Effectively communicate with technical marketing and sales to resolve open issues in an efficient and timely manner
BA/BS preferred
1-5+ years sales operations experience in semiconductor industry preferred
Bilingual in English and Korean is preferred
Excellent verbal and written communication skill
Strong proficiency with office software including PowerPoint, Excel, Word
Experience in SAP for Sales Operation
Experienced with sales operations process, logistic, and inventory management
Proficiency in Microsoft Excel (including data analysis, formulas, and reporting) is required
Candidate’s Excel skill will be assessed during the interview process
SKHYA is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race, sex, pregnancy, sexual orientation, religion, age, gender identity, national origin, color, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. Pay within the provided range varies by work location and may also depend on job-related skills and experience. Your Recruiter can share more about the specific salary range for the job location during the hiring process.
Pay Range
$65,000—$90,000 USD
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$65,000 – $90,000
Base Only