Commercial Operations Specialist

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Job Function:

Sales Enablement

Job Sub Function:

Sales Operations & Administration

Job Category:

Business Enablement/Support

All Job Posting Locations:

Madrid, Spain

Job Description:

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

DePuy Synthes is recruiting for a Commercial Operations Specialist, located in Madrid, Spain.

The Commercial Operations Specialist provides end‑to‑end operational execution and governance support for the indirect channel, with a primary focus on consistent account planning, disciplined commercial execution, asset‑related execution, and structured coordination with TPIs, Business Development, Marketing, and Supply Chain.

The role acts as the single consolidation point for account planning across the indirect channel, ensuring that commercial plans are developed in a consistent manner, translated into clear and structured operational requirements, and executed with discipline across regions, partners, and accounts.

The role enables operational excellence by consolidating, validating, and prioritizing commercial input, ensuring high data quality, clear governance, and effective hand‑offs to Supply Chain, Finance, and Operations.

In addition, the position supports analytics and performance analysis of key commercial and operational variables across the indirect channel, providing clear visibility into execution progress, risks, and outcomes. The role plays a critical part in driving consistent execution, structured follow‑up, and practical performance insights, supporting informed decision‑making and continuous improvement within the indirect business model.

Key Responsibilities

• Consolidate and ensure consistency of account planning and operational requirements across the indirect channel, ensuring a common structure, complete data, and alignment with defined commercial priorities.

• Act as the single consolidation point for indirect channel commercial input towards Supply Chain and other functions.

• Provide support to the execution of commercial and operational plans, following up on key actions, milestones, and risks.

• Support asset management from a commercial and execution perspective.

• Ensure coordination and follow‑up of agreed action plans.

• Maintain simple reports and dashboards to track execution and operational discipline across the indirect channel.

• Ensure adherence to defined operational processes and standards for the indirect channel, identifying deviations and supporting corrective actions

Required Qualifications & Experience

• Experience in commercial operations, sales operations, supply chain, or operational roles, ideally within MedTech or healthcare environments.

• Strong analytical capability with high attention to detail and data discipline.

• Proficiency in reporting and planning tools (e.g., Excel, Power BI, ERP/CRM systems), with ability to translate data into actionable insights.

• Strong cross-functional collaboration skills and ability to work effectively in complex, matrix environments.

• Process-oriented mindset with a clear focus on efficiency, cost control, and continuous improvement.

• Bachelor’s degree in Business, Engineering, Economics, Data Analytics, or a related field.

• Fluency in Spanish and English.

Personal Attributes

• Highly structured and detail-oriented, with strong ownership mindset.

• Data-driven and comfortable working with complex datasets.

• Proactive, hands-on, and execution-focused.

• Able to work effectively with multiple stakeholders and priorities.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

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Required Skills:

Preferred Skills:

Accountability, Analytical Reasoning, Collaborative Selling, Communication, Customer Analytics, Customer Centricity, Customer Relationship Management (CRM), Data Reporting, Data Savvy, Digital Sales, Execution Focus, Operations Management, Process Optimization, Process Oriented, Sales Enablement, Sales Support

The anticipated base pay range for this position is:

€28,700.00 - €46,805.00

Benefits:

In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.

*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.