Commercial Operations Specialist

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

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Job Function:

Sales Enablement

Job Sub Function:

Contract Administration and Management

Job Category:

Professional

All Job Posting Locations:

Seoul, Korea, Republic of

Job Description:

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

DePuy Synthes is recruiting for a Commercial Operations Specialist, located in Seoul, Korea.

Key Responsibilities

1. Customer Contract Management

• Develop Customer Contract contents in coordination with relevant departments and set up a set of standardized Customer Contracts

• Execute Customer communication and contracting activities

• Review Customer Contract status and manage the entire lifecycle of contract

2. Contract Renewal

• Lead a structured and standardized contract renewal process by clearly defining each stage, timeline ensuring full visibility and accountability throughout the cycle

• Ensure updated terms or pricing are accurately reflected

3. Lead CDC (Channel Decision Committee) meetings

• Conduct customer screening meetings in coordination with relevant departments

• Share all latest updates related to distributors including new opening/termination/any changes in information and ensure clear follow-up actions

4. Channel Governance

• Ensure proper channel governance by reviewing and approving requests

• Drive improvements by streamlining workflows and maintain data accuracy across systems

Qualifications

• +3 years of experience in channel/contract management and market intelligence, preferably in the healthcare industry but not must

• Digital savviness including advanced proficiency with Excel, Word, MS Outlook

• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external contacts

• Strong attention to detail and ability to work independently and as part of a team-good communication skill both in English and Korean

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

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#DePuySynthesCareers

Required Skills:

Preferred Skills:

Analytical Reasoning, Business Behavior, Business Data Analysis, Collaborating, Contract Management, Detail-Oriented, Document Management, Due Diligence, Execution Focus, Issue Escalation, Office Administration, Process Improvements, Sales Enablement, Sales Support, Sales Terms and Conditions, Tender Management