Sales Operations Coordinator

About Us

WORK WITH US!

Centric Brands is a leading lifestyle brand collective that designs, sources, markets, and sells high-quality products in the Kids, Men’s and Women’s apparel, Accessories, Beauty, and Entertainment categories. The Company’s portfolio includes licenses for more than 100 iconic brands. Centric Brands is headquartered in New York City, with offices in Montreal, Toronto, Los Angeles, Greensboro, London, and Hong Kong. For more information about Centric Brands, please visit https://www.centricbrands.com.

SNEAK PEAK AT OUR BENEFITS:

• Industry-competitive salary

• Advantageous benefits plan (medical, dental, vision and more)

• RRSP / DPSP (match up of up to 4%)

• Generous vacation

• Sick days

• Flexible hours

• Hybrid schedule

• Summer Fridays (half day)

• Commute Discount (i.e. STM)

• Casual wear

• Company Events

• Birthday gift

• Sample Sales

• Brand discounts

• Gym discount

• Training, development & career advancement opportunities

• D&I committee that is shaping the future of diversity, equity, and inclusion at Centric Brands though workshops, resources, and inspiring conversation.

We are looking for a Sales Operations Coordinator to join our growing team in the Toronto Office.

MAJOR RESPONSIBILITIES:

Product & Item Setup

• Create and maintain new items in internal systems, including NIC form creation and product master data entry

• Ensure accuracy of style details, pricing, costing, sizing, and key attributes

• Support seasonal line builds and product lifecycle updates

Vendor & Production Liaison

• Act as a key point of contact between customers and internal production teams

• Track production timelines, confirm delivery dates, and communicate updates to sales leadership

Sample Management

• Coordinate and manage all product samples

• Maintain organized sample logs and ensure timely follow-up

E-Commerce & Marketing Coordination

• Support e-commerce product setup, including uploading images and product content

• Work closely with marketing to ensure correct product photography, naming, and launch timelines

• Assist in coordinating product information needed for digital and promotional assets

Order Management & Sales Support

• Monitor purchase orders, shipping schedules, and customer delivery requirements

• Support account teams with order documentation, reporting, and issue resolution

Additional Responsibilities (Wholesale/Apparel Specific)

• Maintain and update selling tools such as line sheets, order forms, and product catalogs

• Support seasonal market prep including showroom readiness and sales meeting materials

• Generate sales and inventory reports to support forecasting and replenishment

• Help streamline internal processes and improve cross-department communication

DO YOU HAVE THE PROFILE WE'RE LOOKING FOR?

• Bachelor’s Degree preferred

• 3+ years of experience in sales operations, customer service, or order management, preferably in the wholesale or fashion/apparel industry

• Proficient in Microsoft Excel; experience with SAP is a strong plus

• Exceptional organizational skills and keen attention to detail

• Strong written and verbal communication skills

• Ability to multi-task, prioritize effectively, and work under tight deadlines

• Self-motivated, collaborative, and able to think critically and solve problems independently

• Customer-focused with a strong sense of urgency and accountability

Be part of our growing community by getting involved with groups, teams, and initiatives like Be Green, Be Giving, Be Well and Be Celebrated.

Centric Brands Inc. is an Equal Opportunity Employer, is committed to diversity and inclusion, and is a workplace that is accessible and accommodating to employees with disabilities.

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