InRule Technology®, Inc. is a PE-backed SaaS company with hundreds of customers in more than 40 countries. Our integrated Decision Intelligence Platform (DIP) combines decisioning, process automation, and machine learning to help IT and business leaders make better decisions faster, operationalize AI, and improve complex processes.
We are trusted by some of the world’s largest banks, insurance companies, healthcare organizations, and governments for mission-critical applications. By making automation accessible, InRule increases productivity, drives revenue, and delivers exceptional business outcomes.
About the role
This is a builder’s role, not an admin one. You’ll design the integrations, automated workflows, and AI-assisted pipelines that make our revenue team faster — and then own them. You’ll be the person who holds both the business goal and the technical constraint in the same hand and knows how to move through that tension rather than get stuck in it.
Everything you build should ladder up to one of three outcomes: new bookings, gross retention, or efficiency. That might mean handing a CS rep back two hours of their day by automating renewal notifications, spinning up a personalized demo deck from a call recording, or running an outbound campaign that feels handwritten at scale.
You’ll operate as an extension of the IT team on security, access, and governance — holding to the same standards they do — while staying focused on GTM and revenue projects. The environment is fast, and not everything is defined yet. If that reads as opportunity rather than warning, you’ll fit right in.
What you'll do
Drive new bookings
Remove friction from the buyer journey, first touch to close. If a prospect hits a dead end — or a rep has to step in where automation should handle it — that’s the problem to solve.
Build outbound that scales without losing the personal feel: enriched sequences, intent-triggered touchpoints, and AI-assisted personalization that makes every message feel relevant.
Build scoring and signal workflows that surface the right opportunities at the right time and write that context back to Salesforce, so reps know what to prioritize before they open their CRM.
Protect and grow revenue
Smooth the post-sale journey — handoff, onboarding, renewal, and expansion should feel as seamless to the customer as the sale itself.
Build workflows that help reps close faster: demo decks generated from call recordings, deal-room automation, and follow-up assets assembled on the fly.
Keep systems in sync and automated decisions grounded in clean data — and know where human judgment belongs in the loop.
Build it to last
Run tight experiments: ship, measure, adjust. Document what works so the team builds on wins rather than repeating mistakes.
Design security, access, and governance in from the start, scoping permissions correctly with IT so projects move fast and ship clean.
What we’re looking for
Required
CRM building — You can build in Salesforce or HubSpot, not just configure them, and you understand their permission and security models.
Agentic AI & automation — You’ve built LLM-driven workflows that do real work — scoring, summarization, signal detection, writing back to CRM — and you know when AI adds value versus complexity. (MCP experience a plus.)
Enrichment & data orchestration — You’ve built on enrichment, intent, and orchestration platforms (Clay, ZoomInfo, Hockeystack, Hightouch, or similar) and know how to turn that data into outbound and routing that actually drive rep action.
Revenue & GTM sense — You understand how B2B revenue teams operate: how deals move, where they stall, and what reps need versus what they ask for. You partner closely with Marketing, Sales, and Customer Experience on what to build next.
Security, access & governance — You can hold a real conversation with IT — OAuth scopes, connector permissions, access governance — scope risk accurately, and get projects approved rather than stalled.
And you fit how we work. Our values — One Team, Biased for Action, Customer Champions, Inspired Innovators — aren’t wall art. You like to own projects end to end and collaborate in a low-ego environment where the best idea wins, everyone brings their sharpest thinking forward, and we make each other better. We enjoy the work, and we like working together.
Preferred
Deal-room tools and a clear sense of where friction lives across both the new-business and post-sale motion.
What we offer
Competitive compensation and benefits.
Flexible work environment.
The opportunity to build and shape a premium support function with measurable customer impact.
A collaborative culture with close partnership across Support, Engineering, Product, and Customer Success.
Professional growth within a scaling SaaS organization.
A bonus of the seat: you’ll get to build on InRule’s own Decision Intelligence Platform where it fits the GTM stack — making our revenue team one of the strongest proofs of concept we have.
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InRule Technology provides an intelligent automation platform combining business rules management, process automation, decision-making, and machine learning. It serves enterprises across industries like insurance, financial services, healthcare, and government to automate governed decisions and workflows.
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