Senior Strategy & Operations Specialist

This role acts as the central operational and analytical anchor supporting the Platform Leader across the EMEA region. As a key individual contributor, you will provide comprehensive visibility into both solution and branded product businesses by consolidating data, tracking performance, and facilitating cross-departmental alignment. You will play a crucial role in drafting business plans and coordinating with regional teams to ensure strategic initiatives are effectively executed from the ground up.

Key Responsibilities

Strategic Planning & Execution Tracking

• Assist the Platform Leader in drafting and consolidating regional strategy and business plans.

• Act as a central communication bridge across various departments to track the progress of strategic initiatives and ensure a high degree of execution.

• Consolidate cross-functional data and business intelligence to provide management with a holistic, end-to-end view of the regional business portfolio.

Business Operations & Performance Analysis

• Coordinate end-to-end daily business operations across the EMEA region for both solution and branded product lines.

• Track KPI achievements, conduct detailed revenue gap analyses, and collaborate with relevant stakeholders to formulate practical recovery plans.

• Collaborate with cross-country teams to identify operational bottlenecks and support initiatives that improve overall business performance.

Process Optimization & Transformation

• Facilitate the rollout and execution of end-to-end process implementations and digital transformation initiatives.

• Monitor daily operations to ensure compliance with regional and global operational, commercial, and financial standards

• Bachelor’s degree in Business Administration, Supply Chain Management, Operations Management or a related discipline.

• 10+ years of experience in Business Operations, Commercial Operations, Sales Operations or Customer Operations within international business environments.

• Proven experience supporting regional and global business operations across cross-functional teams.

• Extensive experience leading and optimizing end-to-end business processes, ensuring seamless collaboration across Sales, Customer Service, Supply Chain, Logistics, Finance and Operations.

• Demonstrated success in driving business process standardization, operational governance and continuous improvement initiatives.

• Experience leading ERP implementation, business system optimization and digital transformation projects.

• Strong understanding of commercial operations, customer operations, supply chain and logistics processes.

• Proven ability to partner with Sales, Finance, Supply Chain, Logistics, Customer Service and Project Management teams to improve operational performance and business efficiency.

Technical Skills

• ERP systems (SAP, Microsoft Dynamics 365 Business Central or equivalent).

• CRM systems and sales pipeline management.

• Business process mapping and process governance.

• Performance reporting.

• Business data analysis.

• Microsoft Excel (Advanced).

Language Skills

• Fluency in English and Chinese is required.

• Proficiency in another European language is an advantage.

As an innovative and global company, you are offered a friendly working atmosphere and a constructive working environment leaving much room for new possibilities and ideas. Use this opportunity and show us your motivation.