Senior Manager, Hospital Services Strategy and Operations

Posting Date

09/21/2026

2000 16th Street, Denver, Colorado, 80202, United States of America

Role Overview

The Hospital Services Group (HSG) Growth Senior Manager is a strategic role responsible for advancing HSG growth through differentiated marketing, stronger health system relationships, and high-quality deal support. This role translates market and customer insights into compelling value propositions, equips growth and operations leaders with customer-facing materials, and coordinates cross-functional resources to support new business and expansion opportunities. The Senior Manager collaborates and influences stakeholders across Marketing, Business Development, Operations, Finance, Legal, and other enterprise partners.

Duties & Responsibilities

• Growth Marketing Strategy: Develops and executes the Hospital Services B2B marketing strategy in alignment with enterprise brand standards and growth priorities; converts market, competitive, customer, and performance intel/insights into targeted campaigns and customer-facing messaging

• Value Proposition & Content: Owns the Hospital Services value proposition and content roadmap; develops and maintains high-quality presentations, proposals, case studies, thought leadership, digital content, and sales enablement materials that position DaVita Hospital Services as an indispensable partner for inpatient dialysis and apheresis services

• Health System Relationships: Builds and activates relationships with hospital and health system stakeholders, industry associations, and external partners to increase awareness, understand customer priorities, strengthen executive engagement, and identify opportunities for new or expanded partnerships

• Deal Support: Partners with Business Development Directors and Operations leaders across the hospital lifecycle, including account strategy, discovery, executive meetings, proposals, RFP responses, and other deal materials; synthesizes complex operational, clinical, and financial inputs into a clear and compelling customer story

• Cross-Functional Leadership: Leads work through influence across Marketing, Operations, Finance, Legal, Clinical, Analytics, and other enterprise teams; establishes clear workplans, roles, timelines, and decision points to deliver high-quality outputs on time

• Agency & External Partner Management: Manages day-to-day relationships with external B2B marketing agencies, vendors, and industry organizations (e.g., American Hospital Association, Beckers, etc); defines scope, reviews deliverables, and ensures work meets business objectives, brand requirements, and approved budgets

• Market & Customer Insights: Gathers and synthesizes feedback from hospital leaders, field teams, win/loss reviews, industry activity, and competitive intelligence to refine messaging, inform growth priorities, and identify unmet customer needs

• Performance & Analytics: Defines practical measures of marketing and deal-support effectiveness; uses Salesforce, Definitive and other available data sources to assess results, identify insights, and communicate progress and recommendations to senior leadership

• Executive Communication: Prepares concise, executive-ready recommendations, presentations, and updates; communicates risks, tradeoffs, decisions, and next steps with clarity

• People Management: No direct people management is currently assigned, though the role will involve leading project teams and cross-functional workstreams; scope will likely increase to lead 2+ direct reports

Qualifications

• A minimum of 4-8 years of relevant experience with progressive responsibilities focused on strategy, marketing and project management (healthcare preferred)

• MBA or graduate degree preferred, but not required (business, natural sciences, or healthcare related field preferred)

• Experience in people management or team lead experience is preferred

• Effective written and verbal communicator with all levels of management, executives and outside vendors

• Strong analytical skills and ability to identify insights from large data sets

• Excellent interpersonal skills, able to lead and manage resources in a highly matrixed organization

• Strong project management skills including planning, development and delivery

What We’ll Provide

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

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At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The Salary Range for the role is $98,000.00 - $155,000.00 per year.

For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.