Manager, Marketing Operations

About us

We are a company of brands led by women and inspired by women. Our portfolio consists of three brands: Chico’s, WHBM and Soma—specialty retailers of women’s apparel, intimates, and accessories—found in over 1,000 boutiques through the United States and online. With our services and products, we strive to create a world where women never have to compromise, providing solutions to give them confidence and joy. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow.

POSITION OBJECTIVE:

This position is responsible for leading all functions of the marketing team to deliver brand campaigns on message, on time and within budget parameters. The position orchestrates multiple seasonal campaigns, aligning all marketing and cross-functional business partners. This position builds strong relationships across all levels, effectively communicating with multiple work styles. Responsible for managing the Marketing ‘Go to Market’ process that is built to support total company PLC process. Ensures all Marketing GTM milestones are maximized for efficiency with agendas, recaps and follow up on action items.

FUNCTIONAL RESPONSIBILITIES:

• Proactive management of the marketing milestone calendar, partnering with marketing leadership team, key stakeholders’ executive administrative assistants and cross-functional operations teams.

• Communicates priorities to Marketing and Creative Leadership to meet all milestone deliveries of multiple campaigns in development.

• Recaps all meetings owned by Project Manager with clear ownership and action items.

• Reviews strategy briefs upon submission to ensure teams have necessary information to deliver tactical job orders.

• Owns agendas for all creative review touchpoints, recaps with action items and follow up.

• Publishes weekly status report and escalates issues and risks to business leaders as needed, tracking all active projects over multiple seasons and initiatives.

• Responsible for overseeing the project intake process from brief submission through creative release

• Continuously identifies process enhancement opportunities and areas of opportunity to cultivate an environment of collaboration within the team.

• Develops and maintains workflow processes and procedures within Wrike workflow platform to simplify activity and increase platform engagement.

• Key business partners include Marketing Strategy, Visual, Creative, Content, Print, Email production teams, and Photo Producers.

• Values individuality and the diverse talents of their team. Leads the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.

QUALIFICATIONS:

• Bachelor's degree required: preferably in a related field

• 5+ years project management experience; preferably in a retail environment managing cross-functional team projects

• Detailed knowledge of traditional and digital workflows within a marketing or production company environment

• Excellent written, verbal and interpersonal communication skills

• Ability to lead cross functional meetings and drive results

• Strong problem-solver and quick thinker; shows respect and diplomacy under pressure

• Excellent organizational, time management and leadership skills

• Strong computer proficiency (Excel, Word, PowerPoint, Google suite of tools)

• Experience in project management tools i.e. (Smartsheet) a plus

• Acute attention to detail and deadlines

• Able to multi-task in a fast-paced environment

#LI-SK

Location:

Corporate FAS Retail Services - Fort Myers, FL 33928

Position Type:

Regular/Full time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.