Marketing Coordinator - Email & Marketing Automation

As a Marketing Coordinator specializing in Email and Marketing Automation within our Global Delivery Center (GDC), you will be responsible for the hands-on execution of email campaigns and automation programs using Pardot on behalf of our regional marketing teams. You will work within established strategies and under the guidance of experienced marketers, developing deep expertise in email marketing execution and marketing automation while playing an important role in supporting pipeline generation and customer engagement across the business.

This is an excellent opportunity for someone looking to build a focused, specialist skillset in email marketing and automation within a global B2B technology environment.

This role will adhere to UK working hours, Monday to Friday.

W__e understand the need to provide a flexible working environment partnered with team collaboration and socialisation_. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office._

Key Responsibilities

• Build, test, and deploy email campaigns within Pardot in line with campaign briefs, brand guidelines, and regional team requirements — ensuring accurate list targeting, correct scheduling, and thorough pre-send quality checks.

• Assist in the setup and maintenance of automated nurture programs within Pardot (including engagement studio builds, trigger configuration, and logic checks) ensuring programs run accurately and in line with intended audience journeys.

• Work with data and enrichment teams to ensure email lists are accurate, correctly segmented, and properly formatted for import and use within Pardot — maintaining clean, compliant audience data at all times.

• Conduct thorough pre-send checks across all email builds including rendering across devices and email clients, link and UTM tracking verification, personalization token testing, and suppression list application.

• Track and compile performance data for email campaigns and automation programs (including open rates, click-through rates, unsubscribe rates, and conversion metrics) and present findings clearly to regional stakeholders.

• Support the maintenance of email templates within Pardot, ensuring they remain on brand, up to date, and correctly structured for use across campaign types.

• Maintain accurate folder structures, naming conventions, and organizational standards within Pardot to ensure clean, consistent account hygiene across all campaign assets.

• Provide clear and timely updates to regional marketing teams on campaign status, flagging any issues or delays and escalating where appropriate to your team lead.

• Follow established GDC workflows for email campaign intake, execution, and reporting, and contribute to their ongoing improvement by flagging recurring issues or inefficiencies to your team lead.

Requirements

• Bachelor's degree in marketing, business, or a related field

• Up to 2 years of experience in an email marketing, marketing automation, or marketing coordination role

• Hands-on experience with Pardot (Salesforce Marketing Cloud Account Engagement) an advantage — familiarity with any email marketing or automation platform will be considered

• Understanding of email marketing best practices including deliverability, segmentation, and compliance (e.g. GDPR, CAN-SPAM) an advantage

• Strong attention to detail, particularly around email QA, link checking, and pre-send testing

• Comfortable working with data — including list formatting, basic performance metrics, and campaign reporting

• Clear written and verbal communication skills with the ability to work effectively across remote and cross-functional teams

• Organized and reliable with the ability to manage multiple active campaigns simultaneously

• B2B or software/technology sector experience an advantage

• Comfortable working across global time zones as part of a distributed team

We’re obsessed with making this the best job you’ve ever had!

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:

• We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group

• Have confidence in your health with our offered Medical Aid Scheme.

• Invest in our competitive Personal Pension plan and help set you up for your future.

• Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).

• Enjoy a fantastic work-life balance with 25 days of annual leave plus Public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose!

• Further your professional development with our Tuition Reimbursement Schemes

• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!

About Us

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!

Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.

We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.

At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.

Amazing growth requires amazing employees. Are you up to the challenge?

We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.

We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!