Service Revenue Operations Analyst

Job description

• Work closely with the accounting, delivery and sales teams to streamline processes and facilitate effective communication

• Identify and resolve challenges and issues within the service revenue operations;

• Use data and analytics to measure and forecast revenue data, including tracking key metrics;

• Contribute to the development and continuous improvement of the revenue operations process;

• Assist with SOX audit-related tasks;

• Other ad hoc service revenue operation related tasks;

Requirements

• At least 1 years of work experience in service revenue operations or a related field

• Strong analytical and problem-solving skills, with experience using data and analytics to discover and fix potential risks.

• Excellent interpersonal skills, able to frequently adjust priorities and help the team out wherever needed.

• Excellent English written and verbal communication skills.

• Knowledge of the service operation process and the company’s target audience and goals.

• High attention to details.

• Strong Microsoft Office skills with emphasis on Excel.

• Experience with software industry is a plus.

Educationally, a bachelor's degree in Business Administration, Finance, Economics, or a related field is typically required. Experience in revenue operations, sales operations, or a similar field is highly beneficial.

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