Revenue Operations Manager

Location: Remote (Canada)

Department: Revenue Operations

Reports to: GM - Revenue

About MoeGo 🐾

MoeGo is on a mission to transform the future of pet care business, from small-business groomers to franchise doggie hotels. The dedicated entrepreneurs behind these businesses keep our beloved pets happy and healthy—the majority of them are first-time business owners, and more than 80% are women. They deserve comprehensive technology solutions that keep their businesses operating smoothly end-to-end, so they can focus on healthy pets and happy pet parents.

Join us to help these “pet-repreneurs” build and grow thriving businesses—every conversation with a customer and every feature goes toward this larger purpose. From automated booking to payments and communication tools, MoeGo eliminates the administrative stress of running a pet care business. If you’re looking for a career that combines innovation with heart, MoeGo is the place where technology meets tail wags. Join us in shaping the future of pet care, one happy groomer, one joyful pet, and one loving owner at a time.

About the Role

At MoeGo, we are moving beyond simple tool management. We are looking for a Revenue Operations Manager to serve as the architect of our growth engine. You will be designing the data flow and tech stack that supports our journey from a market leader to a global powerhouse in the pet industry.

You will bridge the gap between raw data and executive strategy, ensuring our Sales, Marketing, and Success teams have the systems they need to scale without friction.

Key Responsibilities:

1. Systems Architecture & Innovation

2. The Salesforce Vision: Act as the primary owner of Salesforce, moving us away from "out of the box" setups toward a bespoke architecture that supports complex multi-product motions.

• Tech Stack Evolution: Evaluate, implement, and integrate the next generation of our stack (e.g., Gong, Clari, LeanData, or specialized Billing/FinTech tools).

• Automation: Build advanced flows and triggers that eliminate "manual grunt work" for our Account Executives and Success Managers.

• Data Integrity & Strategic Insight

1. The "Single Source of Truth": Define and maintain our core revenue metrics (CAC, LTV, GRR/NRR, and Pipeline Velocity).

2. Predictive Analytics: Don't just report on what happened; build the models that tell us what will happen. You will provide the CRO and CEO with the insights needed to pivot or double down on specific segments.

3. Lifecycle Mapping: Optimize the handoff points between Marketing, Sales, and Success to ensure no lead or customer falls through the cracks.

• Strategic Partnership

1. Forecasting: Lead the weekly and monthly revenue forecasting process, ensuring high accuracy and accountability across the leadership team.

2. Incentive Design: Help design and track commission structures that align with our long-term growth goals.

3. Enablement Liaison: Partner with Enablement to ensure that every system change you make is backed by a training plan so the team actually uses what you build.

Who You Are:

• The Architect: You have 3–5 years of RevOps experience

• The Strategist: You don’t just build dashboards; you can explain the story the data is telling and recommend a course of action.

• The Data Tinkerer: You are proficient in SQL, Excel/Google Sheets, and data visualization tools (Tableau, Looker, or Sigma).

• The Problem Solver: You have a "systems thinking" mindset. You understand that changing a field in Marketing affects a report in Finance.

Why MoeGo?

• Impact: You aren't joining a company to maintain a legacy system; you are joining to build the future of one.

• Scale: We are growing fast. The systems you build today will support hundreds of employees and thousands of customers tomorrow.

• Culture: We are obsessed with the pet industry and the merchants we serve. If you love building tools that empower small businesses, you’ll fit right in

MoeGo offers a competitive compensation package (base salary, performance bonus, and benefits). This includes flexible benefit plans to employees and their family members at no cost to the employees and 401(k) matching.

MoeGo is committed to creating a diverse and inclusive work environment, and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.