GTM Operations Manager

At Tracksuit, we’re building the world’s most loved brand tracking platform — now tracking in 25 markets and trusted by over 1,000 brands globally.

We believe that great brands are built on creativity, care, and consistency — and that's exactly how we're building Tracksuit. We're growing fast globally, and now we're looking for a GTM Operations Manager to join our NYC team and bring hands-on operational support to our US and UK GTM teams.

The opportunity:

Tracksuit's commercial lifecycle (deals, subscriptions, renewals, expansions) is being rebuilt around AI. We've automated a lot of it already, but the next step is making it agentic: designing the workflows, agents, and system logic that let the commercial lifecycle run itself.

We're hiring a GTM Operations Manager in Sydney to own that work. You'll design and build the AI-native infrastructure that orchestrates deal execution, contracting, billing, renewal, and expansion, working closely with our AI GTM Lead and AI Engineer on shared MCP infrastructure. Over time the remit will likely expand into other workstreams, but the entry point is revenue orchestration, one of the most complex and valuable problem spaces in GTM.

This is a rare opportunity to build at the cutting edge of AI and agents with best-in-class technology, real autonomy, and a team of experienced operators around you. Our GTM stack is built around agents and AI-native tooling. You'll work in Claude daily, supported by a dedicated AI function operating within GTM Ops.

What you'll do:

• Own initiative rollouts across US and UK GTM teams, from scoping through to delivery and adoption
• Design, build, and maintain workflows and tooling across Sales, Marketing, CS, and Partnerships
• Build Claude plugins and use Cursor to solve data problems, automate manual processes, and extend our agentic GTM infrastructure
• Design, build, and maintain the signal and scoring infrastructure (Clay, Keyplay) and downstream systems (HubSpot, Vitally, n8n) that feed into AI-powered workflows
• Keep data clean and reliable across GTM platforms, and assist in building reporting that gives teams full-funnel visibility
• Develop playbooks that help ANZ teams operate effectively

That's the role, so who are you?

• 3+ years in GTM Ops, RevOps, or a similar operational role within B2B SaaS
• You've designed and improved systems and workflows that support GTM efficiency at scale
• You're comfortable working across time zones with distributed teams and can operate with a high degree of autonomy
• You have strong analytical skills and can translate data into operational improvements
• You've used AI or automation tools in your GTM work (or you're eager to, we'll teach you the rest)
• You communicate clearly with both technical and non-technical stakeholders
• You’re a fast learner and someone who loves to challenge themselves
• Bonus: you've worked in a high-growth company scaling into new markets