Sales Operations Manager

About Us -

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

Core mandate: Build the right sales network, manpower structure and operating mechanisms to enable efficient growth.

Key responsibilities

Manpower Management – manpower planning, deployment, productivity and capacity management

Network Planning – territory design, consolidation, beat planning and territory optimization

Agent App / GTM – drive app changes, adoption and GTM of new capabilities

Salary, Incentives & New Initiatives – payout structures, incentive design and launch of new earning opportunities

Territory Consolidation – manage territory restructuring, mapping and ownership changes

Analytics & Insights – identify gaps and build data-backed task creation logics

Partner with Product / Tech / Business teams to convert operational gaps into scalable solutions

Success metrics:

Manpower productivity | Territory efficiency | App adoption | Cost efficiency | Network coverage | Initiative adoption

**Why join us :**We aim at bringing half a billion Indians in to mainstream economy, and everyone working here is striving to achieve that goal. Our success are rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.

Compensation: If you are the right fit, we believe in creating wealth for youWith enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!