Export Sales Operations Associate

[Position]

Export Sales Operations Associate (Entry, Bilingual Korean) (CA)

Location: Rancho Cucamonga, CA (Onsite)

Full time role

Starting Salary Range: starting $55,000 to $65,000 per year based on experience

(Negotiable depending on experience, excluding bonus and other earnings)

[About Our Client]

Well known Korean food industry

Our vision is to become a global food company that provides a wide variety of unique and excellent quality products. We are committed to reach our vision with the focus on the most important part of the company: the consumers. We pursue health and happiness of our consumers under our global slogan, “Better Foods & Services for Better Life.” With an endless effort in product development and customer service, we strive to improve health and lifestyle of our consumers all around the world. Through the continuous efforts of strategic sales operation and the commitment to provide better products and services, today, Our products are available in most retail outlets throughout North America and over 80 countries around the world!

[Job Summary]

The Export Associate is responsible for managing the end-to-end order processing, accounts receivable management, and financial tracking for Nongshim USA's export sales channels. This role serves as the primary operational liaison between the sales team, customers (brokers, supermarkets, wholesalers, and distributors), and internal departments to ensure seamless

export transactions, timely payment collection, and accurate financial reporting.

[Job Description] Process and track export orders from receipt through delivery; generate customer invoices, monitor payment collection, and calculate broker commissions per contractual agreements

Manage accounts receivable by reconciling customer accounts, clearing partial balances (prioritizing 60+ days outstanding), and resolving payment discrepancies through research and collaboration with sales team

Prepare and distribute weekly AR reports detailing non-payments, irregularities, and anomalies to sales support, account executives, and managers; implement collection strategies to minimize outstanding receivables

Maintain and track departmental budget and promotional expenses; process budget approvals and generate weekly, monthly, and quarterly expense reports

Monitor and analyze expenditures against budget allocations; compare promotional expenses across periods using master data and identify cost-saving opportunities

Coordinate monthly closing processes by monitoring sales performance against goals and ensuring successful completion of financial targets

Prepare monthly sales forecasts with volume updates and provide forecast data to Supply Chain Management (SCM) for production planning and demand analysis

Coordinate with logistics, supply chain, and finance teams to ensure on-time order fulfillment and maintain organized documentation for all export transactions

Requirements

Bilingual in Korean and English (preferred)

Bachelor's degree in Business, International Trade, Finance, or related field, OR equivalent work experience

2+ years of experience in export operations, order processing, or accounts receivable

Strong understanding of export documentation and international trade practices

Experience working with brokers, distributors, and wholesalers

Proficiency in Microsoft Excel (pivot tables, VLOOKUP, data analysis)

Experience with ERP systems (SAP, Oracle, or similar)

Excellent attention to detail and organizational skills

Benefits

100% coverage for Medical, Dental, Vision, and Life Insurance (Fully paid by company)

401K Matching up to 4%

Cellphones Allowances

Mileage reimbursement

Employee Discounts

Paid Vacation

Paid Sick Days

10 Paid Holidays

Paid Bereavement Leave

Employee development program

On-Job Training Program

Career-Path

Lunch Catering for employees

Various Team building programs

Health Wellness