Axos Business Center, Corp
We are seeking a highly technical and detail oriented Omnichannel Systems Administrator to support, optimize, and expand our customer engagement ecosystem. This role focuses heavily on our Five9 telephony platform while ensuring seamless integration with Salesforce Sales Cloud and Service Cloud, custom development, and API driven workflows.
Job Description
Configure, maintain, and optimize Five9 call center solutions
Diagnose and troubleshoot Five9 issues
Build, test, and deploy enhancements
Support additional omnichannel applications
Work within Salesforce ecosystem
Troubleshoot integration points between Five9 and Salesforce
Partner with Salesforce teams
Review logs and root cause analysis
Perform impact analysis
Conduct testing across environments
Work with stakeholders to define requirements
Recommend enhancements
Conduct trainings
Bachelor's degree in related field
1+ year working as a Salesforce Administrator
Experience with Five9 or similar
Hands‑on Salesforce troubleshooting exposure
Understanding of API integrations
SQL, Python/JavaScript familiarity
Experience in Salesforce System Administration
Experience configuring Five9 is a plus/
Exposure to cloud platforms
Low‑code/no‑code tools
Agile/Scrum
Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.
Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).
Learn More about working at Axos Business Center
All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment medical and drug screening.
Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.
While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
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Axosoft is an agile project management platform offering Scrum, kanban, and hybrid workflows for software development teams. It helps developers plan, track, and manage their work through an integrated project management solution.
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