CRM & Sales Operations Analyst

About Miebach

Miebach Consulting is a global leader in supply chain advisory and engineering. For more than 50 years, we have partnered with organizations worldwide to design, optimize, and transform their supply chains into strategic competitive advantages. Our consulting approach integrates deep operational expertise, advanced analytics, and innovative thinking to deliver measurable business impact.

About the Role

This role reports directly to the North America Sales Lead and supports the day-to-day operations of the sales organization. The position is focused on CRM maintenance, reporting support, pipeline tracking, and administrative coordination to help ensure consistent and organized sales execution.

We are seeking a detail-oriented and organized individual who enjoys structured, process-driven work and takes pride in maintaining accurate systems and data. This role is ideal for an early-career professional looking to gain experience in sales operations, CRM administration, and commercial support within a collaborative consulting environment.

The role is highly execution-oriented and involves maintaining CRM accuracy, preparing recurring reports, supporting internal coordination, and assisting the sales team with operational tasks. Success in this role will come from maintaining accurate and organized data, delivering timely reporting support, managing multiple priorities effectively, and providing reliable operational support to the broader sales team.

Key Responsibilities

CRM & Data Management

• Maintain and update CRM records, opportunities, contacts, and account information

• Review and clean data to ensure consistency and accuracy

• Support ongoing CRM maintenance and standardization efforts

• Assist with data imports, exports, and list management

• Help maintain account segmentation and targeting lists

• Support adoption and consistent use of CRM processes

Reporting & Sales Support

• Prepare recurring sales reports, dashboards, and tracking files

• Update pipeline reporting and support weekly sales reviews

• Assist with preparation of presentations and meeting materials

• Track sales activities and support reporting accuracy

• Help organize and maintain sales documentation

Administrative & Process Coordination

• Support coordination between sales, marketing, finance, and delivery teams

• Help ensure information is transferred accurately between teams

• Maintain organized records and supporting documentation

• Assist with process updates and administrative follow-up items

• Support trade shows, events, and internal sales coordination activities as needed

Qualifications

• 1–4 years of professional experience in sales support, operations, administration, or related roles

• Bachelor’s degree preferred

• Strong organizational skills and attention to detail

• Comfortable working with data and repetitive process-oriented tasks

• Proficiency with Microsoft Excel, PowerPoint, and other Office tools

• Strong written and verbal communication skills

• Ability to manage multiple tasks and priorities in a fast-paced environment

• Experience with CRM platforms such as SugarCRM, Salesforce, or HubSpot is a plus

• Experience with reporting or dashboard tools is a plus

Preferred Characteristics

• Strong attention to detail and follow-through

• Reliable and organized working style

• Ability to learn new systems and processes quickly

• Positive and collaborative attitude

• Comfort working with structured and administrative tasks

• Ability to work independently while supporting a broader team

Why Join Miebach?

• Flexible work hours & hybrid/remote options

• Competitive compensation + performance-based bonuses

• Comprehensive health benefits (medical, dental, vision)

• Career development programs & international training

• Flexible PTO, generous parental leave, and paid holidays

• 401(k) contributions & financial wellness programs