Associate Manager, Commercial Operations
Location: France, Cestas Company: VB Spine
Looking for a career where your work truly matters? At VB Spine, you’ll be part of a mission-focused team that supports surgeons during life-changing spinal procedures. We’re looking for driven individuals ready to learn quickly, adapt under pressure, and grow in a dynamic, fast-paced environment.
As Associate Commercial Operations Manager your role focuses on driving customer service excellence, operational efficiency, and regional revenue growth. Your role oversees customer service and inventory management while partnering closely with Sales leaders and internal functions. The manager will help improve core business processes, align resources with territory priorities, and strengthen commercial execution. This is a fast-paced role with the opportunity to influence strategic initiatives and support the future growth of the business.
What You’ll Do:
1 Inventory Management Leadership:
Build and maintain strong knowledge of field inventory needs, partnering with Sales leadership to plan effectively for revenue opportunities, customer demand, and new distribution needs
Act as a key liaison between Sales and internal teams to optimize instrument and implant configurations, support forecasting, demand planning, logistics, and new product launches
Monitor, report, and manage field inventory performance, including inventory levels, product movement, slow-moving/excess/expired stock, and realignment plans across locations
2 Customer Service Leadership:
Lead Customer Service and Inventory Management teams, driving a collaborative culture focused on customer service excellence and strong internal responsiveness.
Improve OTC performance by developing KPIs, enhancing customer experience, and ensuring efficient and flawless order execution.
Ensure compliance and process excellence by maintaining ERP/JDE and CRM processes, supporting audits, strengthening SOX controls, and overseeing customer complaint management
What You Bring:
University Degree ( Bachelor or Master)
4 to 6 years of experience in costumer-facing roles
1 year experience in a leadership role
Experience in a Consumption-based model in the medical devices industry is desired
People´s person and great communicator
Why VB Spine?
We believe in growing talent from within. At VB Spine, you’ll get the training, mentorship, and support you need to build a strong foundation in the medical sales field. You’ll work alongside a high-performing team, gain valuable operating room experience, and take your first step toward a rewarding and meaningful career.
RevOps Roles analysis
Benefits, tools, and company context we extract from the full posting and classify, so you can scan in seconds what the write-up buries in prose.
Opens in a new tab
VB Spine, LLC is a privately held medical device company formed in 2025 from the acquisition of Stryker's U.S. spine implants business by Viscogliosi Brothers. It develops and supplies spinal implants and surgical technologies for surgeons and patients worldwide.
Visit website