Private Health Management (PHM) supports people with serious and complex medical conditions, helping them obtain the best possible medical care. We guide individuals and families to top specialists, advanced diagnostics, and personalized care. Trusted by healthcare providers and businesses, PHM offers independent, science-backed insights to help clients make informed decisions and access the best care.
This is a foundational role responsible for building and scaling the sales operations function at PHM. As Director of Sales Operations/Enablement, you will partner closely with the VP of Sales to design the systems, processes, and enablement infrastructure that drive revenue growth and team effectiveness.
You will own the operational backbone of the sales organization, enabling the VP of Sales to focus externally on customers, deals, and pipeline growth. This role is highly cross-functional and requires someone who can bring structure to ambiguity, remove friction for the sales team, and drive measurable improvements in efficiency and performance.
Establish and roll out a comprehensive sales playbook that aligns the team on messaging, methodology, and execution
Design and implement scalable sales processes that improve consistency, efficiency, and revenue outcomes
Build and deliver ongoing sales training programs to elevate team performance and in-market effectiveness
Drive operational improvements across systems, tools, and workflows to remove friction and accelerate revenue growth
Sales Process & Playbook Development You will define and continuously refine the sales process, ensuring alignment across the team. You will build and maintain a living sales playbook that evolves with the business and reinforces best practices.
Sales Enablement & Training You will lead ongoing training initiatives, including sales methodology adoption, skill development, and reinforcement of best practices. You will ensure the team is equipped to execute effectively in market.
Sales Technology & Systems Optimization You will own the sales tech stack, including Salesforce and supporting tools, identifying gaps and driving improvements. You will partner with Business Operations and IT to enhance integrations, functionality, and usability.
SDR Team Support & Development You will support and guide the SDR team on targeting, messaging, objection handling, and execution. You will help build structure and consistency in their workflows and performance.
Deep experience with Salesforce and modern sales tech stacks (e.g., HubSpot, Outreach, LinkedIn Sales Navigator, ZoomInfo), with the ability to identify gaps and drive improvements
Proven experience in high-growth, fast-paced environments where systems and processes are built in real time
Strong track record of designing and delivering sales training and enablement programs that improve performance
Experience managing and supporting inside sales teams including coaching on messaging, targeting, and objection handling
Demonstrated ability to work cross-functionally with Sales, Marketing, IT, Business Operations, and Finance to drive outcomes
A results-oriented mindset with a focus on driving efficiencies, removing friction, and enabling revenue growth
Strong familiarity with leveraging AI tools to support sales teams
Familiarity with MEDDPICC or similar sales methodologies
Experience building a sales playbook from scratch and evolving it over time
Background in healthcare, benefits, or working with employers, brokers, or consultants
Experience with the AI tool Exec for training and coaching
Read what current Team Members say about working at PHM!
The target base salary for this position is $140,000 - $170,000 base salary with OTE of $168,000 - $204,000.
This base salary is only a part of a total compensation package that also includes: health/dental/vision benefits, annual cash incentive program, 401k with match, flexible PTO, PHM for PHM (our services for you and your dependents) and other benefits. Individual pay may vary from the target range as a number of factors including market forces, experience, location, disparities in market data and other relevant business considerations may all factor into final compensation.
This is a remote role requiring that you live in and physically perform all work in the United States.
Private Health Management is a remote company with employees around the United States. We’re committed to providing a thoughtful, transparent interview experience and meaningful opportunities to get to know our company, mission, and wonderful teammates through fully remote interviews. If your application is selected for interviews, you’ll hear from a member of our recruiting team to schedule next steps. Interviews will also include: the hiring manager, peers, and often an executive from the department. PHM uses AI-enabled tools at certain points in the recruiting process to help identify and evaluate top talent; however, all hiring decisions are made by human reviewers.
Have a quick question about the role? Email careers@privatehealth.com or simply apply here.
Anticipated Pay Range
$140,000—$200,000 USD
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Private Health Management (PHM) is a healthcare navigation company that guides individuals with serious and complex medical conditions to top specialists, advanced diagnostics, and optimal treatments. Serving individuals, employers, and healthcare providers, PHM offers independent, science-backed clinical guidance and care coordination.
Visit website$140,000 – $204,000
Base + Bonus