Business Strategy and Operations Lead

We are hiring for a leading digital asset platform providing brokerage, exchange, and custody services for institutional and professional investors. Renowned for its commitment to regulatory compliance, it operates under one of the first virtual asset trading licenses issued by Hong Kong’s Securities and Futures Commission (SFC). Its offerings include over-the-counter (OTC) trading, RFQ (Request-for-Quote) services, and electronic trading solutions.

They are seeking a dynamic and experienced Business Strategy and Operation Lead to drive strategic initiatives and optimize sales operations in our fast-paced digital asset ecosystem. This senior role will involve collaborating with cross-functional teams to enhance revenue growth, streamline processes, and capitalize on market opportunities in the evolving crypto and fintech landscape. The ideal candidate will have a proven track record in strategy formulation and sales optimization, with a deep understanding of digital assets and regulatory environments.

In this role, you will:

• Develop and execute comprehensive business strategies to expand OSL's market presence in digital assets, including identifying new revenue streams, partnerships, and product opportunities in crypto trading, custody, and brokerage services.

• Lead sales operations by optimizing processes, managing CRM systems, and implementing tools to improve efficiency, forecasting accuracy, and pipeline management.

• Conduct in-depth market analysis, competitive intelligence, and trend forecasting in the digital asset space to inform strategic decisions and sales tactics.

• Collaborate with sales, marketing, product, and compliance teams to align go-to-market strategies, ensuring seamless execution and adherence to regulatory standards in Hong Kong and international markets.

• Oversee performance metrics, reporting, and dashboards to track sales KPIs, providing actionable insights and recommendations to senior leadership.

• Drive operational improvements, such as automating workflows, enhancing data analytics, and scaling sales enablement programs to support rapid growth.

• Foster relationships with key stakeholders, including institutional clients and partners, to support sales initiatives and business development.

• Lead cross-functional projects, including strategic planning sessions, budgeting, and resource allocation for sales and operations.

• Stay abreast of industry developments in blockchain, fintech, and digital assets to adapt strategies proactively.

You might thrive in this role if you have:

• Bachelor's degree in Business Administration, Finance, Economics, or a related field; MBA or advanced degree preferred.

• 7+ years of experience in business strategy, sales operations, or a similar role, preferably in fintech, digital assets, or high-growth tech environments.

• Proven expertise in sales process optimization, CRM management (e.g., Salesforce), and data analytics tools (e.g., Tableau, Excel).

• Strong understanding of the digital asset and cryptocurrency markets, including regulatory frameworks in Asia (e.g., SFC regulations in Hong Kong).

• Demonstrated success in leading strategic initiatives that drove revenue growth and operational efficiency.

• Experience in project management and cross-functional collaboration in a dynamic, regulated industry.

• Strategic thinking with the ability to translate high-level goals into actionable plans.

• Excellent analytical and problem-solving skills, with proficiency in financial modeling and market research.

• Leadership capabilities to mentor teams and influence stakeholders at all levels.

• Strong communication and presentation skills, with the ability to convey complex ideas clearly.

• Proficiency in English and Mandarin.

• Adaptability to a fast-evolving industry, with a passion for innovation in digital finance.