Jacobian is redefining diagnostic imaging. Formed by the merger of Smart Reporting - a pioneer in standardized, AI-driven clinical reporting - and Fluency for Imaging, the best-in-class radiology speech recognition platform, Jacobian delivers faster, more consistent reporting at scale in a single deeply integrated solution. We serve radiologists across the US, Canada, Europe, and Australia, processing more than 80 million exams per year and growing.
We are hiring a Sales Operations & Enablement Manager to be the connective tissue between our Sales, Marketing, and go-to-market teams. This is a hands-on execution role - you will own new seller onboarding, partner with Marketing to build tools and content reps actually use, and manage our end-to-end RFP process. You will work closely with Sales leadership, Product Marketing, and cross-functional stakeholders to ensure our reps are equipped to sell effectively from day one.
Design, own, and continuously improve the new hire onboarding program for AEs, BDRs, and Sales Engineers - including structured tracks, milestones, assessments, and ramp benchmarks
Certify new reps on product knowledge, messaging, and sales methodology in partnership with Sales leadership
Coordinate with HR, Product, and Marketing to keep onboarding content current; track time-to-productivity and iterate based on results
Facilitate live training sessions, role-plays, and skills workshops for new hires and tenured reps
Serve as the primary point of contact between Sales and Marketing - translating rep needs into content and tool requests
Partner with Product Marketing to develop and maintain playbooks, battlecards, one-pagers, objection-handling guides, and demo scripts
Ensure all sales content is organized, current, and accessible in the enablement platform (e.g., Highspot, Seismic, or similar)
Coordinate sales input on product launches, campaign alignment, and messaging updates; support rollout and adoption of new sales tools
Own the RFP content repository - keeping standard responses, company information, security questionnaires, and supporting materials up to date
Manage end-to-end RFP response: intake, triage, assignment, drafting, review, and submission
Coordinate with Product, Engineering, Legal, Security, and Finance for accurate, timely responses; enforce quality standards and approval workflows
Track RFP win/loss data to improve future responses; evaluate and implement RFP automation tools (e.g., Responsive, RFPIO, Loopio)
5+ years of experience in Sales Operations, Sales Enablement, or a closely related B2B SaaS role
Demonstrated experience building or managing a sales onboarding or enablement program
Strong project management skills - able to juggle multiple workstreams and deadlines
Excellent written communication skills; experience creating sales content, playbooks, or training materials
Comfortable working cross-functionally with Sales, Marketing, Product, and Legal
Experience managing an RFP or compliance-driven documentation process
Based in the United States
Experience with a sales enablement platform (Highspot, Seismic, Guru, or similar)
Familiarity with RFP software (Responsive, RFPIO, Loopio, or similar)
CRM experience (HubSpot) for tracking rep data and onboarding progress
Background in instructional design, adult learning, or sales training
Prior experience in a quota-carrying sales role
Join a fast-growing, mission-driven team shaping the future of AI in radiology - building products that improve workflows and patient outcomes worldwide
This role is open to fully remote candidates based anywhere in the US
Comprehensive health insurance available from day one
401k contributions, employer match up to 5%
20 days PTO + sick days
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Jacobian is a diagnostic imaging company formed from the merger of Smart Reporting and Fluency for Imaging, offering AI-powered speech recognition, workflow automation, and structured reporting for radiologists. Headquartered in Munich and Pittsburgh, it serves customers globally.
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