Sales Operations Leader

Job Description:

Job Title

CBG USAC Sales Operations Leader

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.

This position provides an opportunity to transition from other private, public, government or military experience to a 3M career

The Impact You’ll Make in this Role

The USAC Sales Operations Leader is a key Commercial Excellence leader responsible for driving disciplined, scalable sales operations across the United States and Canada (USAC), with primary accountability for operational pricing and sales incentive plan management. Reporting to the Commercial Excellence Senior Vice President, this role strengthens commercial execution by advancing operational rigor, governance, transparency, and responsiveness across pricing, trade spend, and sales compensation processes. The ideal candidate brings deep expertise in sales operations, pricing, incentive administration, process improvement, and cross-functional leadership in a complex, fast-paced commercial environment.

As a(n) USAC Sales Operations Leader, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:

• Lead sales operations across USAC to support commercial priorities, business performance, and strategic objectives.

• Serve as a key operational partner to Commercial Excellence and USAC sales leadership, ensuring strong governance, scalability, and process effectiveness.

• Oversee operational pricing, including invoice pricing, price changes, deal and deviated pricing, promotional pricing, and trade spend programs such as rebates and MDF.

• Lead sales incentive plan definition, administration, quota management, and exception governance across USAC.

• Drive continuous improvement in pricing and incentive processes to enhance accuracy, responsiveness, transparency, and operational efficiency.

• Partner with sales, finance, and cross-functional teams to strengthen decision-making, pricing discipline, and alignment to business goals.

• Lead issue resolution, exception handling, and the development of tools, systems, and standard practices to improve execution and control.

Your Skills and Expertise

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

• Bachelor’s degree or higher (completed and verified prior to start)

• Ten (10) or more years’ experience in sales operations, pricing operations, and/or sales performance management in a private, public, government or military environment

• Three (3) years’ experience in operational pricing, including invoice pricing, price changes, deal pricing, and promotional pricing

• Three (3) years’ experience managing trade spend programs, including rebates and Market Development Funds

Additional qualifications that could help you succeed even further in this role include:

• Sales operations leadership experience, including strong knowledge of sales incentive administration, quota management, and exception handling.

• Experience operating in complex commercial environments, including consumer, CPG, retail, and matrixed organizations.

• Proven ability to lead cross-functional and global teams and influence senior stakeholders across sales, finance, and business leadership.

• Strong analytical mindset, with the ability to use data, digital tools, AI-enabled processes, and modern sales technologies to improve decision-making.

• Excellent communication, facilitation, and change leadership skills.

Work location:

• Onsite: This role follows an on-site working model, requiring the employee to work at least four days a week at the 3M Center in Maplewood, MN.

• Travel: May include up to 20% domestic/international

• Relocation: May be authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.

Chat with Max

For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers.

Applicable to US Applicants Only:The expected compensation range for this position is $221,591 - $270,834, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/.

Good Faith Posting Date Range 07/13/2026 To 08/12/2026 Or until filled

All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.

Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/

3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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