Salesforce Business Analyst

🌟 VO2 GROUP : Leader français indépendant en conseil Tech et Digital

Entre conseil stratégique et réalisation technologique, nous cultivons un esprit "boutique" : de l'excellence, de l'humain et une forte culture de l'innovation.

Nous sommes présents à Paris, Montréal, Shanghai, New York et Genève, avec plus de 800 consultants.

🌍 Leader mondial de l'expérience client et corporate

Nous collaborons avec les marques les plus emblématiques pour assurer leur succès :

✔️ De la stratégie et l'innovation

✔️ À l'exécution à grande échelle, grâce à notre expertise en business, tech, data et IA 🤖✨

🏆 Reconnaissances & Leadership

Leader en innovation et croissance 2025 (Les Echos Business Magazine)

Acteur multi-tech et partenaire Premium Salesforce

🌿 Champion d'une "Tech Responsable et Durable"

Créé avec la parité hommes-femmes, défendant l’égalité grâce à une équipe de direction engagée 🌟

45 % de femmes au sein de nos équipes

Campagne primée TopCom en 2024

📜 Certifications et Prix

Salesforce Impact Partner 2024

Cybervadis 2025

Entreprise à impact de l'année 2024 par Choose My Company

🚀VO2 GROUP: The Bright Side of Tech 🌈

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Job Description

In collaboration with a Practice Manager or Engagement Manager, your objective is to contribute to brand development by leveraging your business and functional skills in Salesforce solutions to successfully deliver high-value projects for our clients.

Key Responsibilities

- Engage in pre-sales activities and participate in the implementation of projects addressing our clients' digital transformation challenges.

- Take full ownership of the solution implementation process:

- Prepare scoping workshops.

- Facilitate user requirement gathering workshops.

- Draft technical specifications and functional requirements.

- Configure and set up the solution.

- Test the proposed solution and ensure the quality of deliverables.

- Provide post-launch support (change management, training, application maintenance).

- Lead understanding, analysis, and modeling of business user needs and solution definition.

- Take responsibility for project design (configuration and/or supervision) and deliverable quality.

- Contribute to setting up platform performance and responsiveness tests to ensure a positive user experience and optimize adoption.

- Assist the client in developing the Solution Roadmap and anticipate upcoming project iterations.

- Master process builders and flows to challenge development teams and ensure adherence to solution deployment best practices.

- Propose, submit, and defend recommendations.

• You hold a Master's degree (BAC+5) and have at least 2 years of successful and significant experience in implementing Salesforce solutions.
• You are familiar with the platform's limitations and ideally hold at least one Salesforce certification.
• Your strong customer service orientation, initiative, ability to work in a team, and comprehensive project management vision will be assets for success in this role.
• You excel in communication, active listening, and challenging teams, and you are proficient in both written and spoken English and French.
• Confident with clients, you can articulate your viewpoints and challenge stakeholders to guide them towards the best solutions for their needs.
• We are seeking a talented individual passionate about innovation and technology, eager to develop concrete and stimulating projects with prestigious clients.