Sales Operations Analyst

Posting Type

Hybrid

Job Overview

The Analyst, Sales, Revenue Operations plays a pivotal role in providing advanced support to the sales team by contributing to strategic planning and in-depth analysis. This position involves spearheading projects that collaborate with various facets of the business while actively participating in the formulation and development of strategic goals and Key Performance Indicators (KPIs). Leveraging your robust analytical expertise, you will be instrumental in reporting on sales metrics and generating insightful recommendations to enhance team priorities and operational efficiency.

In this role, you will closely collaborate with sales leaders and account executives within Revenue Operations, Finance, and Sales. Your responsibilities will encompass championing forecasting best practices, delivering comprehensive Sales KPI reporting, and creating consumable data presentations and visualizations. This position requires a heightened level of expertise and strategic thinking to drive the sales team's success.

Job Description and Requirements

Role Responsibilities

Sales Performance & Reporting

• Build, maintain, and analyze sales dashboards, KPIs, and operational scorecards

• Monitor pipeline health, deal progression, and conversion metrics

• Deliver regular reporting on bookings, forecast accuracy, attainment, and trends

• Identify risks and opportunities impacting revenue performance

Forecasting & Pipeline Management

• Support weekly/monthly forecasting processes across regions or segments

• Validate pipeline quality, stage accuracy, and deal hygiene

• Partner with Sales leaders to challenge assumptions and improve forecast rigor

• Track forecast changes and provide variance analysis

Process Optimization & Governance

• Document, improve, and enforce sales processes (pipeline management, deal reviews, approvals)

• Support CRM (e.g., Salesforce) data quality, structure, and adoption

• Identify inefficiencies and recommend scalable, data-backed improvements

• Support rollout of new sales processes, tools, or policy changes

Cross-Functional Collaboration

• Act as a trusted partner to Sales leadership, Account Executives, and Managers

• Collaborate with Finance, Marketing, Customer Success, and Enablement teams

• Support global or regional sales initiatives and programs

Minimum Qualifications

• 3+ years of supporting a customer-facing organization.

• 1+ years in an operations, analysis, or strategy-focused position.

• Strong analytical and problem solving background, working with large sets of data.

• Ability to independently multi-task, efficiently prioritize tasks, and help drive projects to completion.

• Ability to interact with senior levels of the organization and across a variety of cultures.

• Highly organized and able to work in a fast-paced environment.

• Advanced Excel / Google Sheets skills; experience with BI tools is a plus

• Solid understanding of sales metrics, pipelines, and forecasting concepts

• Experience working with CRM systems (Salesforce strongly preferred)

Preferred Qualifications

• Experience in a SaaS environment

Relativity is a diverse workplace with different skills and life experiences—and we love and celebrate those differences. We believe that employees are happiest when they're empowered to be their full, authentic selves, regardless how you identify.

Benefit Highlights:

Comprehensive health, dental, and vision plans

Parental leave for primary and secondary caregivers

Flexible work arrangements

Two, week-long company breaks per year

Additional time off

Long-term incentive program

Training investment program

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

88 000 and 132 000PLN

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Data Analysis, Data Visualization, Microsoft Excel, Performance Metrics, Process Improvements, Project Management, Salesforce (Software), Sales Forecasting, Sales Operations, Strategic Selling