Revenue Operations Coordinator

About Us:

Headquartered in Dallas, Texas, Divcon delivers fully integrated automation solutions nationwide that optimize performance, energy efficiency, and reliability across HVAC, lighting, power monitoring, and mission-critical systems. Leveraging advanced technologies - including Allen-Bradley PLCs, Ignition SCADA, and Delta DDC systems - we combine deep technical expertise with field-tested execution to deliver precise, scalable, and high-performance solutions.

About the role:

The Revenue Operations Coordinator serves as the central coordination point for Divcon’s rapidly growing deal pipeline. Acting as an operational “air traffic controller,” this role ensures that every opportunity moves efficiently from qualification through contract execution. Responsibilities include managing deal desk operations, supporting pipeline governance, coordinating cross‑functional inputs, and ensuring timely visibility into deal progression for executive leadership.

This position works closely with Sales, Legal, Engineering, Operations, and Finance to verify deal qualification, manage approval workflows, monitor contract status, and maintain accurate CRM data. The ideal candidate thrives in a fast-paced, high-growth environment, exhibits exceptional organizational skills, and maintains a proactive and solutions‑oriented communication style.

Key Responsibilities:

Deal Qualification & Intake

· Serve as the first point of triage for all new opportunities, coordinating with Sales, Engineering, Operations, and executive leadership.

· Develop and maintain standardized qualification criteria and intake checklists to support consistent go/no-go decisions.

· Flag opportunities requiring additional scoping, specialized resources, or non‑standard terms before they advance in the pipeline.

· Verify deal fit, including geographic alignment, system compatibility, and margin considerations.

Deal Desk Management

· Own and manage the end‑to‑end deal desk process from opportunity creation through contract execution.

· Track and manage pricing approvals, discount requests, exception handling, and internal sign‑off requirements.

· Maintain deal desk documentation including escalation paths, approval workflows, and exception logs.

· Partner with Finance to validate deal economics, margin analysis, and billing alignment.

· Ensure CRM data integrity, including accurate stage progression, close dates, and deal details.

Pipeline Tracking & Contract Coordination

· Monitor all active opportunities and maintain real‑time visibility into pipeline status, blockers, and close timelines.

· Track contract workflows with Legal, including redline progress, negotiation items, and projected execution timelines.

· Escalate stalled deals and coordinate cross‑functional resolution.

· Maintain a detailed deal log of milestones, decisions, and stakeholder actions.

· Coordinate with Legal on documentation needs including NDAs, MSAs, SOWs, and change orders.

Sales Operations & Timeline Coordination

· Lead weekly pipeline reviews, deal stage checkpoints, and forecast cadence.

· Coordinate proposal timelines, ensuring alignment across Sales, Engineering, Operations, and Legal.

· Support Sales leadership with pipeline analytics, conversion metrics, win/loss analysis, and cycle-time reporting.

· Identify operational bottlenecks and recommend process improvements to accelerate time-to-close.

· Support post‑signature handoff to project management, ensuring complete and accurate transition.

Reporting & Visibility

· Build and maintain dashboards and reports that provide timely visibility into deal progression and revenue forecasts.

· Prepare weekly and monthly pipeline summaries for executive review, highlighting risks and upcoming closes.

· Track and report KPIs such as deal velocity, stage conversion rates, average deal size, and forecast accuracy.

· Maintain historical pipeline data for trend analysis, capacity planning, and strategic initiatives.

Qualifications:

· 3+ years in revenue operations, sales operations, deal desk, or a similar commercial coordination role.

· Proven experience managing complex deal pipelines across multiple teams.

· Strong CRM expertise (HubSpot or similar) with demonstrated data hygiene proficiency.

· Exceptional organization and multitasking capability in a fast-paced environment.

· Excellent written and verbal communication skills for cross-functional coordination.

· High attention to detail with consistent accuracy in reporting and documentation.

Experience:

· Experience supporting high-growth organizations with rapidly scaling processes.

· Industry background in automation, construction, facilities, or technical/industrial services.

· Experience using contract management tools or legal workflow systems.

· Demonstrated success in building or maturing a deal desk function.

· Proficiency with Excel, analytics tools, or CRM report-building.

Physical Requirements:

· Sit for extended periods (typically 6-8 hours per day) while performing computer-based tasks such as data entry, invoice processing, and report generation.

· Use hands and fingers to operate standard office equipment, including computers, keyboards, mice, telephones, scanners, printers, and calculators.

· Occasionally stand, walk, bend, stoop, or reach to access filing cabinets, retrieve documents, or attend meetings.

· Lift, carry, push, or pull light objects and materials weighing up to 20-25 pounds (e.g., boxes of files, binders, or office supplies).

· Have sufficient vision (with or without correction) to read computer screens, printed documents, and small print; and sufficient hearing to communicate effectively by phone and in person.

· Work in a typical indoor office environment with moderate noise levels from office equipment, conversations, and occasional interruptions.