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All JobsMarketing OpsCRM Manager
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Marketing Ops
Junior
On-site

CRM Manager

Next Job Abroad·Berlin, Germany · Copenhagen, Denmark
·Posted 13 days ago

Our client isn’t just a marketing agency, they’re creative partners to their clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising and CRM - our client offers a comprehensive suite of expert services. By combining creativity with data-driven insights, they don’t just deliver campaigns, they deliver results.

Their philosophy is simple, hire a team of diverse, passionate people and foster a culture that empowers you to do your best work.

Is it a match? You’re in.

About The Client

Our client is a fast-growing company in the iGaming industry, dedicated to delivering top-tier player experiences through innovative marketing and customer engagement strategies. They are now looking for a Danish-speaking CRM Manager to join their team in Copenhagen and take their customer relationship management to the next level!

The Role

As a CRM Manager, you will be responsible for developing and executing CRM campaigns, ensuring top-tier customer engagement, retention, and reactivation strategies. You will work closely with cross-functional teams to create personalized, data-driven campaigns that enhance the customer journey.

Key Responsibilities

- Plan, implement, and optimize CRM strategies to boost player retention and engagement. - Create personalized campaigns using email, SMS, push notifications, and in-platform messaging. - Analyze customer data & behavior, using insights to drive segmentation and targeted marketing initiatives. - Collaborate with marketing, product, and data teams to ensure seamless execution of CRM initiatives. - Monitor key KPIs, track campaign performance, and suggest optimizations. - Ensure CRM communication aligns with brand tone, compliance regulations, and responsible gaming guidelines. - A/B test and experiment with new ways to maximize player lifetime value.

Requirements

Who Our Client is Looking For

- Fluent Danish speaker, with strong proficiency in English. - 2+ years of CRM experience, preferably within iGaming, e-commerce or digital marketing. - Strong analytical mindset with experience using CRM tools & automation platforms. - Ability to craft compelling customer journeys and retention strategies. - Experience working with customer segmentation and loyalty programs. - Strong project management skills and attention to detail. - Passion for the iGaming industry is a plus!

Benefits

What Our Client Offers

- Be part of a growing international company in the iGaming industry. - Work from our client's modern office in Copenhagen. - Career growth opportunities and ongoing professional development. - A dynamic and fun team environment with exciting projects. - Competitive salary and great benefits package.

Ready to take the next step in your CRM career? Apply now!

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Next Job Abroad

Next Job Abroad is a job search platform that helps individuals find employment opportunities outside their home country. The service provides free assistance and resources to simplify the process of securing international job placements.

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About This Role

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Work Mode
On-site
Employment
Full-Time
Experience
2+ yrs
Reports To
VP Marketing
Company Context
Industry
Martech
Company Size
Mid-Market

Benefits

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Education Budget
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