Lead Salesforce Business Analyst

What You Will Need to be Successful:

• Bachelor’s degree in Business Administration, Computer Science, Information Technology, or related field; Master’s degree is a plus.

• 5+ years of experience in business analysis, with at least 2 years in a leadership or team management role

• Experience with platforms such as DocuSign, Zoominfo, Salesloft is advantageous.

What You May Need to be Successful:

• Lead Experience: Proven ability to lead and coordinate multiple projects from conception to completion.

• Salesforce Expertise: Hands-on experience with Salesforce tools and platform configuration.

• Communication: Strong verbal and written communication skills across technical and non-technical audiences.

• Process Mapping: Proficiency in Visio, Lucidchart, or Miro is a plus.

• Analytical Tools: Experience with Excel, Power BI, or similar platforms.

• Adaptability: Comfortable working in a fast-paced, dynamic environment.

• Certifications: Salesforce-Certified Administrator and/or Business Analyst preferred.

Why Join Us at First Advantage?

At First Advantage, team members are united around a noble purpose: helping organizations to safeguard their workplaces and manage risk. The company’s culture is shaped by its core values — Authenticity, Curiosity, Integrity, Teamwork, Customer-Inspired — empowering team members to bring their best ideas forward, collaborate across departments, and make a real impact.

First Advantage offers a variety of culture programs and benefits designed to enhance employee experience and development.

• Employee Impact Groups

• FA Cares volunteer opportunities

• Mentorship Advantage Program

• SOAR, award-winning manager development program

Additional benefits offered include:

• Competitive Salary Package

• HMO Benefits

• Free mental health consultation

• Hybrid work set up

Working Environment

• For remote or hybrid positions, you must have a dedicated workspace that is free from distractions and ensures privacy.

• Working at home requires internet speeds that can support the Company systems; a minimum download speed of 120mps and 10mbp upload is required. Computers must be hard wired to a router (We provide equipment).

• All remote employees must be on camera for all training sessions, including new hire orientation and meetings with leaders and clients.

• This role routinely uses standard office equipment such as a computer, keyboard, and phone.

Please note that a valid NBI clearance is required for this role. Candidates must ensure that it is available as soon as possible to avoid delays in the hiring process.

What Are You Waiting For? Apply Today!

You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!

We have great people here and are looking for more. Come join us!

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_Equal Employment Opportunities at First Advantage _First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.