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Advisory
Not Applicable
Operations
Manager
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.
*Why PWC
At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more
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At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "
The Manager – Sales Operations & Analytics is responsible for driving operational efficiency, sales performance insights, and end-to-end sales process governance for assigned business units/regions. This role combines hands-on execution with team leadership, ensuring high-quality reporting, accurate forecasting, and seamless sales operations support to enable business growth.
1. Sales Operations Execution
Manage core sales operations processes including:
Pipeline tracking and deal governance
Quota allocation and performance tracking
Sales lifecycle management (lead to closure)
Ensure timely and accurate execution of operational activities aligned to business priorities
Maintain data accuracy and system hygiene across sales tools
2. Reporting & Business Insights
Own delivery of regular business reports and dashboards (weekly, monthly, quarterly)
Analyze sales performance, pipeline health, and revenue trends
Provide actionable insights to support leadership decision-making
Develop and maintain dashboards using tools like Power BI and Excel
3. Forecasting & Planning Support
Support sales forecasting cycles and track forecast accuracy
Assist in business planning, budgeting, and target setting
Highlight risks, opportunities, and variance against targets
4. Stakeholder Management
Partner with Sales, Consulting, Finance, and Support teams to ensure alignment
Communicate performance insights and operational updates to stakeholders
Act as a bridge between business teams and operations
5. Team Management
Lead and manage a team of sales operations analysts (typically 4–10 members)
Oversee workload distribution, performance tracking, and team development
Mentor team members and drive a high-performance culture
6. Process Improvement & Automation
Identify opportunities to improve sales processes and reporting efficiency
Drive automation initiatives leveraging tools and analytics capabilities
Standardize processes and ensure adherence to SOPs
7. Governance & Compliance
Ensure sales operations activities comply with internal policies and regional guidelines
Support audit requirements and maintain documentation for governance processes
Track risks and escalate issues proactively
8. Project & Initiative Support
Manage or contribute to sales operations projects (reporting enhancements, tool rollouts, etc.)
Collaborate on UAT, business requirement gathering, and solution implementation
Track project milestones and ensure timely delivery
Sales Operations & Pipeline Management
Business Reporting & Data Analytics
Forecasting & Financial Acumen
Stakeholder Communication
People Management & Coaching
Process Improvement & Automation
Problem Solving & Analytical Thinking
CRM: Microsoft Dynamics 365 or similar
Reporting: Power BI, Advanced Excel (Pivot, Macros)
Collaboration: SharePoint, OneNote
10–14 years of relevant experience in Sales Operations / Business Analytics / MIS
Prior experience managing teams and working with cross-functional stakeholders
Exposure to regional or national sales operations preferred
Bachelor’s degree in Business, Commerce, or related discipline
Sales Operations Agile Market Inteligence
10 -15
MBA Btech BE
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Bachelor of Engineering, MBA (Master of Business Administration)
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Digital Marketing Intelligence
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Coaching and Feedback, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment {+ 21 more}
Desired Languages (If blank, desired languages not specified)
Available for Work Visa Sponsorship?
Government Clearance Required?
June 10, 2026
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PricewaterhouseCoopers Advisory Services LLC provides management consulting and advisory services to organizations across various industries. The company specializes in strategy, operations, technology, and risk management consulting for enterprise clients globally.
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