Why join us?
We’re a global tech company, just not the kind you’re picturing. Sure, we’ve got catered lunches, team events, cool merch, and yes... dogs in the office. But that’s not why people join.
Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”
People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast.
The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI.
This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.
As a Project Lead, Customer Success, you will own and deliver defined Customer Success initiatives that improve efficiency, consistency, and scalability across the lifecycle. You will take scoped problems and drive them through structured design, implementation, and adoption.
This role bridges operational execution and structured problem-solving, ensuring initiatives are delivered with quality, cross-functional alignment, and measurable impact.
Hybrid
Onsite Requirement: 3 days a week for the first 6 months, transitioning to 2 days a week upon regularization.
Shift: APAC
Given the global scope of this role, occasional flexibility in working hours is required to facilitate collaboration with international stakeholders.
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SafetyCulture is a software company that provides digital workplace safety and operations management solutions for enterprises across industries like construction, manufacturing, and hospitality. Their platform enables teams to conduct inspections, manage incidents, and ensure compliance with safety standards through mobile and web applications.
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