Deal Desk & Contract Analytics Analyst

Analyst, Deal Desk & Contract Analytics

Position Overview:

This role is responsible for ensuring accurate cost assignment, margin transparency, revenue recognition support, and overage billing integrity across client contracts. The position will operationalize a structured tracking process that consolidates contractual entitlements and reconciles them against actual platform and service usage across multiple enterprise systems.

Key Responsibilities:

• Pull usage data from Snowflake.
• Map usage to contract entitlements.
• Maintain entitlement vs. usage dashboards.
• Refresh dashboards monthly.
• QA anomalies (usage spikes, missing account IDs, mismatches).
• Prepare monthly, CS-ready insights.
• Partner with CS Ops, BI, and Data Engineering on data issues.
• Execute monthly entitlement-to-usage reconciliation processes across all tracked customer contracts.
• Produce variance analyses and identify revenue leakage, unbilled overages, and margin risks.

Ideal Skills:

• Data reconciliation and exception management.
• Root cause analysis.
• Contract and pricing interpretation.
• SQL / Snowflake.
• BI dashboarding.
• Data quality management.
• Salesforce / CRM familiarity.
• Strong documentation discipline.

Qualifications

Required:

• Bachelor’s degree in Finance, Accounting, Business Analytics, Economics, or related field.
• 3+ years of experience in Revenue Operations, Business Analytics, Financial Systems, Revenue Analytics, or a related field.
• Experience with contract-based or usage-based pricing models.
• Familiarity with revenue recognition concepts, contract structures, and margin reporting.
• Advanced SQL skills (Snowflake preferred).
• Experience with Salesforce and enterprise data systems.
• Expertise in dashboarding tools (Tableau, Power BI, Looker, or equivalent).
• Strong analytical, organizational, and communication skills.

Preferred:

• Experience in SaaS, advertising technology, or data platform environments.
• Familiarity with Apptio or cost modeling platforms.
• Knowledge of platform metering frameworks.
• Experience working in a global, cross-functional organization.

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans’ status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm.

https://www.forbes.com/sites/shelleykohan/2024/0c/1S/amazon-partners-with-zeta-global-to-deliver-gen- ai-marketing-automation/ https://www.cnbc.com/video/2024/05/0c/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken- conference.

html https://www.businesswire.com/news/home/20240S04c22808/en/Zeta-Increases-3Ǫ24-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc- 300S45353.

html https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and- cross-channel-campaign-management-reports-by-independent-research-firm-300S38241.html