At Netenders, a global leader in wholesale blank apparel, you'll own the full customer lifecycle, connecting Marketing, Sales and Customer Service into one revenue engine. Your mission: turn CRM into a measurable growth driver, powered by AI.
Run and optimize Klaviyo flows, Salesforce lead scoring, and loyalty/retention programs
Build AI-driven workflows: lead scoring, segmentation, next-best-action, predictive reactivation
Oversee phone channels : call tracking, missed-call recovery, lead attribution
Turn customer data into personalization, reporting, and revenue
Own your numbers: conversion, repeat purchase, AOV, CLV, response times
Strong hands-on experience with Klaviyo (or equivalent) and Salesforce
Practical use of AI in CRM/marketing (Agentforce, Einstein, ChatGPT or similar)
E-commerce background, ideally with telephony/call tracking exposure (e.g. Aircall)
Analytical, hands-on, comfortable owning strategy from design to results
Fluent English; other European languages a plus
Faster lead response, higher quote-to-order conversion (target: 20%), stronger repeat purchase and loyalty revenue, all measurable, all yours to own.
💰 Competitive salary + performance-based bonus, depending on experience.
🏡 Hybrid setup, with 16 home office days per quarter
🌴 23 vacation days
🍽️ Meal vouchers · 🩺 Health insurance · 🏋️ Gym access
🍩 Friday brunch · 🍻 Quarterly team buildings
🏢 Nice office in central Barcelona · 🐶 Pet-friendly office
Interested? Apply or reach out directly.
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Netenders is an international omnichannel retailer and distributor of blank and customizable apparel, serving both B2B wholesale and B2C customers through a network of specialized e-commerce platforms. It carries 150+ brands and serves over 2 million active customers across 22 countries.
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