The Junior CRM Specialist for Biker Marketing is responsible for executing CRM programs focused on lead nurturing, onboarding, and early biker activation.
Design and implement onboarding journeys for new biker partners to:
Guide them from registration to their first ride
Foster engagement and retention through targeted messaging
Develop campaigns that highlight the benefits of partnering with Angkas, including earnings potential and operational support
Set up, test, and deploy digital campaigns targeting biker acquisition and ongoing engagement
Ensure accurate segmentation and personalization based on rider experience
Collaborate with the CRM team to refine campaign strategies and messaging
Aid in the setup of promotional initiatives to incentivize bikers to join the platform
Conduct quality assurance checks to guarantee promotions are reaching the right audience
Monitor the application of incentives and report any discrepancies
Analyze activation-related metrics to assess campaign effectiveness
Report on key metrics, including onboarding completion rates and rider activity
Provide actionable insights for continuous improvement of biker engagement strategies
1–3 years of experience in CRM, marketing, or similar fields
Knowledge of CRM platforms (e.g., MoEngage, HubSpot) is a plus
Detail-oriented with a strong focus on process execution
Understanding of user engagement metrics and performance analytics
Excellent communication and collaboration skills
Why join Angkas?
Freedom of work
Work-life balance
Free meals and use of gym
Opportunities for promotion
Competitive salary
Pay raise
Start-up environment
Multi-cultural and Agile work environment
Diversified use of technology
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