Senior Sales Operations Analyst

• Sr Analyst, Sales Operations

RSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSA specializes in empowering security-first organizations in financial services, healthcare, energy, technology services, and other industries to thrive in a digital world, delivering complete capabilities for modern authentication, access, lifecycle management, and identity governance. Whether in the cloud or on-premises, RSA connects people with the digital resources they depend on everywhere they live, work, and play.

For decades, RSA has pioneered many of the encryption, authentication, and identity federation technologies that still power the internet. And now RSA is transforming the industry yet again, paving the way for the future of digital identity through the RSA Unified Identity Platform; next-generation hybrid and cloud solutions; the first ever and only multi-functional, passwordless hardware authenticator; and a frictionless, mobile-optimized experience for the modern workforce. If you are self-motivated and looking for a fast-paced challenge doing something that truly matters, come join our winning team! For more information, go to rsa.com.

The Territory Senior Analyst role resides within our Global Revenue Operations organization. This role will work closely with the Sales representatives and managers across different theaters for planning and deployment of fiscal year Sales Territories. This role will address operational issues impacting Territory Operations, have a clear understanding of RSA Sales and commission processes to help achieving company annual revenues.

Principal Responsibilities:

• Identify Territory assignment process inefficiencies, implement solutions, and track progress around fiscal year organization changes, to implement Salesforce.com process improvements to enhance Salesforce use for sales and strategy teams.

• Understand end-to-end business processes, the flow of data within and between processes, and recommend process improvements for better territory and forecasting processes.

• Work with the Data & Analytics Organization to support the creation of reports, dashboards, and KPIs summaries in our BI solution to track and monitor data accuracy.

• Audit and update territory fields within Salesforce across all core objects, including Accounts and Opportunities, and ensure outdated fields are removed with minimal business impact and proper change considered. This includes partnering with the Data Strategy Organization within IT.

Skills:

• Strong experience with Salesforce

• Advanced proficiency in Microsoft Excel (data analysis, reporting, dashboards)

• Hands-on experience with CRM tools and customer data management

Education & Experience:

• 2–4 years of experience

RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, and any other category protected by applicable country law.

If you need a reasonable accommodation during the application process, please contact the RSA Talent Acquisition Team at rsa.global.talent.acquisition@rsa.com. RSA and its approved consultants will never ask you for a fee to process or consider your application for a career with RSA. RSA reserves the right to amend or withdraw any job posting at any time, including prior to the advertised closing date.