Location: Philadelphia, PA (HQ) — hybrid preferred; remote considered for the right candidate
HealthVerity is the leading infrastructure provider for identity, privacy, governance, and data exchange to pharma, insurers, and government. In May 2026, HealthVerity completed the acquisition of Symphony Health from ICON plc, combining HealthVerity's platform with Symphony Health's 40+ years of leadership in pharma commercial data and analytics. Together, we are defining the next era of healthcare data — best-in-class quality and coverage, modern infrastructure, and relentless innovation on patient insights in the highest-growth markets.
As Vice President, Sales Operations, you will be a key strategic partner to the Chief Commercial Officer and a driving force behind HealthVerity's commercial growth. This role sits at the intersection of strategy, operations and execution, owning the systems, processes and insights that enable our sales organization to perform at its best across our commercial and RWD/E business. You will serve as a trusted right hand to the CCO and lead a high-performing Sales Operations team.
Chief of Staff to the CCO
Serve as a strategic partner and operational extension of the CCO, helping to drive commercial priorities, prepare for key leadership meetings, and ensure cross-functional follow-through on commercial initiatives
Translate CCO vision into structured plans, track progress against commercial goals, and surface risks and opportunities proactively
Represent the CCO in cross-functional forums as needed and manage key commercial communications
Sales Operations
Define and lead the commercial rhythm of business, including forecasting, pipeline management, quota setting, territory planning, renewal strategies, and annual planning
Continuously evolve forecasting methodologies, managing multiple concurrent forecast models including pipeline yield, sales leader call and bottoms-up build, to deliver accurate and actionable insights to leadership
Own and evolve the CRM and broader sales technology stack, driving adoption, automation, and continuous improvement across the commercial organization
Identify and implement new technologies and process optimizations to improve the velocity, efficiency, and win rates of the sales process
Build, maintain, and automate sales metric pipelines and dashboards, serving as the technical SME on all sales analytics
Lead the design and execution of business analytics and reporting cadences, providing transparency into performance drivers and growth opportunities
Drive sales enablement initiatives, ensuring the sales team has the tools, training, and processes needed to perform effectively
Design and execute sales compensation programs, including quota design and commission calculations
Partner closely with Finance and Marketing to ensure alignment on revenue performance and growth initiatives
Partner closely with the Director of Proposals to ensure a disciplined, high-quality response process that positions HealthVerity competitively across commercial and RWD/E opportunities
Support RFP prioritization decisions and cross-functional coordination across sales, product, legal and subject matter experts, with the Director owning day-to-day execution
Serve as the single point of accountability for day-to-day sales operations business continuity, ensuring all critical functions, analytics, and technologies remain operational and resilient
Lead, coach, and develop a high-performing Sales Operations team
10+ years of progressive experience in Sales Operations, Strategy, or a related field, with at least 3 years in a senior leadership role
Proven ability to serve as a strategic partner to senior commercial leaders, with strong executive presence and communication skills
Familiarity with pharma commercial analytics, RWD/E, and life sciences buying cycles — able to speak credibly to the business context in which our sales team operates
Deep expertise in Salesforce administration and optimization, including integrations, workflows, and process automation
Advanced proficiency in SQL and/or Python to support data transformation and metric automation
Expertise in BI tools such as Tableau, Power BI, or QuickSight
Experience designing and managing sales compensation programs, including quota setting and commission calculations
Proven people leadership skills with experience coaching, developing, and managing teams
Comfortable navigating ambiguity and driving clarity in a fast-paced, high-growth environment
Bachelor's degree required
Advanced degree (MBA or related field)
Experience with CPQ, CLM, or ABM platforms
Salesforce Admin certification
Base salary for the role is commensurate with experience and can range between $240,000 - 275,000 + annual bonus opportunity.
Our main office is located in Center City, Philadelphia, where we operate on a hybrid model with in-office work required three days a week for local employees. We believe collaboration is most effective when teams come together, which is why we prioritize hiring in the Philadelphia area.
For certain roles, we also hire from hub locations—regions where we have an established presence with multiple team members working remotely. While these employees primarily work from home, we bring them together in person at least once a year for team-building, collaboration, and strategic planning.
Due to tax and labor regulations, we can only hire from specific states. Remote work is supported in the following key hub locations and approved states:
Philadelphia, Pennsylvania
Boston, Massachusetts
New York City, New York
Baltimore, Maryland
Washington, D.C.
Charlotte, North Carolina
Raleigh-Durham, North Carolina
Atlanta, Georgia
Chicago, Illinois
**Approved States for Remote Work:**CT, DE, FL, GA, IL, IN, MA, MD, MI, NC, NJ, NY, OH, PA, TN, and VA.
HealthVerity is the leader in privacy-protected real-world data exchange, transforming how healthcare and life sciences organizations connect and analyze disparate patient data. By enabling access to the industry’s largest RWD ecosystem, HealthVerity supports critical applications in clinical development, commercial strategy, regulatory decision-making, and public health. To learn more about HealthVerity, visit healthverity.com.
We are making a difference – Our technology is at the forefront of some of the biggest healthcare challenges in the world.
We are one team – Our people define our culture and always will. We take time out to celebrate each other, and acknowledge the value that each of us adds towards our greater mission. Come share all you have to offer.
We are learners – Every team member is continually learning, no matter if we've been in a role for one year or much longer. We are committed to learning and implementing what is best for our clients, partners, and each other.
Our benefits package is thoughtfully designed to support and enrich the experience of our full-time employees, with eligibility limited to those in permanent positions.
Compensation: competitive base salary & annual bonus opportunity (for non-commissioned roles)
Benefits: We offer health, dental, and vision coverage starting on day 1. We also offer a 401(k) plan and an equity program, with new hire equity grants beginning at the Director level and above.
Flexible location: Remote workdays and 3 days a week of in-office collaboration for team members in the Philadelphia area. Check location requirements with the recruiting team.
Generous PTO: Take time off as needed, targeted at 4 weeks per year, including vacation, personal and sick time, plus paid parental leave.
Parental Leave: 12 weeks paid leave for childbearing, surrogacy, and adoption; 6 weeks for non-childbearing parents.
Comprehensive and individualized onboarding: mentorship program, departmental talks, and a library of resources are available beginning day 1 for each new team member to minimize the stress of starting a new job
Professional development: biweekly 1:1s, hands-on leadership that is goal-and growth-oriented for each team member, and an annual budget to support professional development pursuits
We believe incorporating different ideas, perspectives and backgrounds make us stronger and encourages an environment where ageism, racism, sexism, ableism, homophobia, transphobia or any other form of discrimination are not tolerated. All qualified job applicants will be given consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. At HealthVerity, we’re working towards an innovative and connected future for healthcare data and believe the future is better together. We can only do that if everyone has a seat at the table.
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to careers@healthverity.com
Remote opportunities are not available in all areas and require team members to work from a fixed location due to tax and labor law implications - specific questions about remote positions can be discussed during the interview process with your recruiter.
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Healthverity is a healthcare data platform that aggregates and connects real-world health data from 75+ sources including EHR systems, claims, and lab results. It serves healthcare organizations, researchers, and life sciences companies seeking privacy-compliant access to comprehensive patient data.
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