Adastra is seeking a skilled and proactive Business Systems Analyst to bridge business needs and technology solutions. The successful candidate will collaborate with stakeholders to gather and analyze requirements, document business processes, assess system capabilities, and support the delivery of technology solutions that drive business value. This role requires strong analytical skills, a solid understanding of data and systems, and the ability to work effectively across cross-functional teams.
Primary Location: Toronto, ON
Work Model: Hybrid 2-Days Onsite
Employment Type: Full-Time or Contractor
Vacancy Status: New
Compensation Range: $85,000 – 95,000 CAD
Collaborate with stakeholders to analyze and document business processes, requirements, and system capabilities
Gather, analyze, and translate business and technical requirements into clear functional specifications and actionable deliverables
Assess existing business processes and identify opportunities for process improvement and optimization
Develop source-to-target mappings and translate complex business requirements into logical solution designs
Analyze data, systems, and workflows to recommend practical and scalable solutions
Facilitate stakeholder meetings, workshops, and requirements review sessions
Document and communicate project requirements, findings, recommendations, and implementation plans
Support solution design, deployment, and implementation activities across project lifecycles
Evaluate system enhancements and ensure successful integration with existing processes and technologies
Conduct user acceptance testing (UAT), coordinate stakeholder signoffs, and support issue resolution
Maintain project documentation, procedures, and business process artifacts to ensure accuracy and consistency
Collaborate with cross-functional teams to ensure solutions align with business objectives and operational needs
Bachelor's degree in Business Administration, Information Technology, or a related field, or equivalent professional experience
Proven experience in business analysis, business systems analysis, or a related role
Strong understanding of the Software Development Lifecycle (SDLC), including requirements gathering, design, development, testing, deployment, and support
Experience with Data Warehousing concepts, SQL, and data modelling
Experience gathering, analyzing, and documenting business, functional, and system requirements
Knowledge of source-to-target mapping and data integration concepts
Familiarity with Agile, Waterfall, or hybrid project delivery methodologies
Strong analytical, critical thinking, and problem-solving skills
Excellent communication, facilitation, and stakeholder management abilities
Demonstrated ability to work effectively within cross-functional teams and adapt to evolving project requirements
Strong attention to detail with experience producing high-quality documentation and reporting
Commitment to continuous learning and staying current with industry trends and best practices
Experience working in data and analytics environments
Experience supporting enterprise system implementations or transformation initiatives
Industry-specific domain knowledge
Experience within consulting or professional services environments
Adastra is a global leader in AI and data-driven transformation, helping organizations lead with artificial intelligence—responsibly, strategically, and at scale. With over 25 years of experience, Adastra empowers enterprise clients to unlock business value through data innovation, operational excellence, and smart customer engagement.
Trusted by some of the world’s most prominent brands, Adastra delivers end-to-end solutions grounded in thoughtful strategy, robust governance, and deep technical expertise. From defining vision to ensuring execution, Adastra guides organizations through every stage of their AI, data and cloud journey—building future-ready capabilities and delivering measurable, lasting impact.
Adastra serves clients across key industries including financial services, automotive, manufacturing, technology, media and telecom (TMT), healthcare, retail, and professional services. The company employs more than 2,000 professionals across North America, Europe, and Asia.
Opportunity for advancement and career progression
Competitive compensation package
Comprehensive benefits plan
Successful referral program
The opportunity to work with one of Canada’s 50 Best Managed Companies
Satisfaction of working for a reputable company
A flexible, dynamic, and diverse workplace
In our commitment to promote fair and equitable treatment of all employees and applicants, Adastra Corporation provides equal employment opportunities for all individuals regardless of age, sex, disability, race, ethnic origin, citizenship, creed, sexual orientation, marital status, or any other ground as described in the Ontario Human Rights Code. In addition, accommodation will be provided during the hiring process. Adastra Corporation’s implementation and support of employment initiatives, encourage diversified labour force participation and equal access to opportunities based on merit and performance.
AI Usage - Our hiring process includes the use of AI-enabled tools to screen applications (e.g., keyword matching, qualification ranking). A human recruiter reviews all AI-generated shortlists to make informed hiring decisions.
There has been an increased instance of fraudulent job offers coming from people posing as Adastra HR employees. Please note that Adastra will never request fees as part of our recruiting process and any emails sent to you that are not from ‘@adastragrp.com’ or ‘@talent.icims.com’ are fraudulent. All employment offers are sent via DocuSign and if you receive an employment offer from a suspicious email and not via DocuSign, it is fraudulent.
Contact careers@adastragrp.com to inquire about jobs at Adastra, to report a suspicious request for money or personal information from external websites or suspicious employment offers.
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