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All JobsCRM AdministrationSenior Salesforce Consultant & Business Analyst
Peak & Peak logo
CRM Administration
Senior
Remote

Senior Salesforce Consultant & Business Analyst

Peak & Peak
·Greece · Malta · Portugal · Poland · Germany
·Posted 18 days ago

Why we are looking for support

We are looking for a Senior Salesforce Consultant & Business Analyst (m/f/d) to strengthen our CRM Practice.

This position can be performed remotely from Greece, Malta, Portugal, Poland or Germany

Your tasks

  • Serve as an integrator between business needs and technology solutions to offer solutions to client issues.

  • Prepare and lead client discovery workshops to collect requirements and understand business challenges while maintaining responsibility for the completion and accuracy of work products.

  • Translate business needs into compelling and detailed user stories, requirements, and acceptance criteria by collaborating closely with clients.

  • Lead and coordinate build activities throughout the project, whilst keeping the client and project stakeholders updated on progress.

  • Lead and coordinate QA and UAT activities.

  • Stay up-to-date on the latest innovations, trends, and developments around Salesforce to provide the most cutting-edge solutions to clients.

  • Develop your skills through Salesforce training courses and mentoring.

  • Mentor of other resources

  • Conduct relevant research, analyse data, and continuously create reports to improve your proficiency.

  • Lead in internal initiatives and innovation tasks.

  • Participate in pre-sales activities

Requirements

  • Minimum of 4 years of experience in consulting or relevant industry.

  • Proven experience in functional requirements gathering for at least 4 years.

  • At least 4 years of experience with Salesforce Sales, Service, Marketing or Commerce Cloud.

  • Experience in pre-sales activities is a must.

  • Past experience in leading IT projects is a must.

  • Salesforce certifications are a must.

  • Hands on configuration experience with Salesforce formulas, process builder, flows.

  • Experience with process re-engineering and handling of client expectations.

  • Experience with project management and change management are a benefit.

  • Proactive, can-do attitude and a mind designed for problem-solving.

  • Capable of working in a remote team.

  • Specialisation in industry clouds such as Consumer Goods Cloud or Non Profit Cloud is considered a benefit.

  • German & English language skills is a must.

  • Language skills are considered a benefit.

Business Unit: Peak & Peak GmbH | Occupation: enterprise_software_implementation_consulting | Category: it_software

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About This Role

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Work Mode
Remote
Employment
Full-Time
Experience
2 – 5 yrs
Team
Established
Company Context
Industry
Consulting
Company Size
SMB

Tools & Technologies

SalesforceChatGPT
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