Sales Operations for Energy with the respective responsibility for various customers within defined territory.
Interface to external & internal stakeholders for all quote-to-order & order-to-cash related Sales Operations tasks, supporting vertical in relation to Energy business.
Coordinate quotation process for designated customers in close alignment with the Vertical Sales, including coordination of technically detailed packages.
Regular direct external customer dialogues to investigate on customer satisfaction with the purpose to constantly develop & maintain the customer journey.
Customer Master data coordination.
Administration of contracts and agreements with customers.
Contribution to commercial excellence through supporting continuous harmonization & standardization of tools & processes within the BA and segment, e.g. CRM tool implementation.
Safeguarding of committed standards of quality guidelines (internal and external), quality awareness, customer quality targets and observing customer care commitments.
Play an active role in the Sales Operations Department to promote and drive customer centricity.
Minimum administrational apprenticeship degree or 3 years experience in lieu.
Preferably >1 year experience in areas such as Sales, Account Management, Sales Administration in Industry Business, preferably within Energy business.
Experience in tender/proposal writing and compilation advantageous.
Knowledge and experience in project management preferable.
Intercultural sensitivity is a must.
Language skills: Fluent/Advanced level of English, French/Spanish advantageous.
The well-being of our employees is important to us. That's why we offer exciting career prospects and support you in achieving a good work-life balance with additional benefits such as:
Training opportunities
Mobile and flexible working models
Sabbaticals
and much more...
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