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Not Applicable
Customer
Associate
At PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives. These individuals analyse client needs, develop customer-centric solutions, and offer guidance and support to help clients enhance their customer experience and drive business growth.
Those in customer pricing and profitability at PwC will specialise in providing consulting services focused on pricing strategies and profitability analysis. You will analyse pricing models, assess customer profitability, and offer guidance and support to help clients optimise pricing strategies, improve profitability, and maximise customer value.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Respond effectively to the diverse perspectives, needs, and feelings of others.
Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
Use critical thinking to break down complex concepts.
Understand the broader objectives of your project or role and how your work fits into the overall strategy.
Develop a deeper understanding of the business context and how it is changing.
Use reflection to develop self awareness, enhance strengths and address development areas.
Interpret data to inform insights and recommendations.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
As part of the Customer Consulting team you will contribute to the transformation of how clients engage, sell to, and serve their customers through strategic pricing and revenue management initiatives. As an Associate, you will support senior staff in delivering quality work while developing your skills and knowledge in a fast-paced environment. This role offers a unique opportunity to build meaningful client connections and gain exposure to diverse projects that drive profitable growth and customer engagement.
Responsibilities
- Support the analysis of pricing strategies and promotional activities
- Collaborate with teams to develop recommendations for revenue management
- Conduct market research to identify competitive pricing trends
- Assist in the preparation of reports and presentations for clients
- Utilize critical thinking to solve problems related to pricing and profitability
- Engage in discussions with team members to refine project approaches
- Contribute to the development of tools and methodologies for analysis
- Uphold the firm's standards of quality and professionalism
What You Must Have
- Master's Degree in Business Administration
- 1 year of experience in Pricing / Sales / Analytics Strategy role
- 1 years of experience in management consulting and exposure to multinational environment
- Oral and written proficiency in English required
What Sets You Apart
- MBA in Sales, Marketing, Strategy, or Analytics
- Demonstrating experience in Trade Promotions Management
- Understanding pricing and profitability strategies
- Analyzing data to inform pricing decisions
- Collaborating with cross-functional teams effectively
- Utilizing BI and analytics tools like Tableau and Power BI
- Excelling in communication and client engagement
- Researching and solving complex client issues
- Experience in management consulting
Up to 40%
Job Posting End Date
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PricewaterhouseCoopers Advisory Services LLC provides management consulting and advisory services to organizations across various industries. The company specializes in strategy, operations, technology, and risk management consulting for enterprise clients globally.
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